Teller

PNC; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading financial institution as a Full Time Teller in Pittsburgh, where you will enhance customer experiences, identify banking opportunities, and contribute to a positive workplace culture. PNC values its employees and offers comprehensive benefits to support their wellbeing.

Benefits

Health Coverage

Retirement Plans

Paid Time Off

Qualifications

• No specific degree or certification is required.

Responsibilities

• Deliver a unique customer experience aimed at improving financial wellbeing.
• Identify banking opportunities and make appropriate referrals.
• Educate customers on managing financial transactions using technology.

Skills

Customer Focus

Problem Solving

Communication

Job description

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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's retail organization, you will be based in Pittsburgh, PA at the Robinson Towne Banking Centre.

Job Profile

Same as above, describing our values and the role specifics.

Job Description

• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Process a variety of customer interactions. Educate customers on available financial options. Identify banking opportunities during interactions and refer as appropriate.
• Identify opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Educate customers on managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to solve customer's problems.
• Adhere to policies and procedures, demonstrating sound judgment. Ensure teller and branch operations are completed efficiently and accurately.

Employee Expectations

PNC employees are expected to be customer focused, managing risks effectively, and contributing to a positive workplace culture.

Qualifications

Successful candidates should demonstrate relevant skills, competencies, and experience. No specific degree or certification is required.

Benefits

PNC offers comprehensive benefits, including health coverage, retirement plans, paid time off, and more. For details, visit Your PNC Total Rewards.

Accommodations and Equal Opportunity

Information on accommodations during the application process and PNC's commitment to equal employment opportunity.