Teller

InterBank; Oklahoma; On-site; USD 17,000 - 22,000; Full time

Job summary

InterBank is seeking a Drive-Thru Teller at our Oklahoma location. The role involves handling customer transactions, assisting customers with inquiries, and maintaining cash accuracy in a fast-paced environment.

Applicants should be comfortable working 9 AM–6 PM, Monday through Friday with occasional Saturday shifts, and must pass background checks. The position is hourly and non-exempt, with opportunities to contribute across lanes as needed.

Qualifications

• Proficient in basic personal computer operations.
• Able to type efficiently.
• Able to count large sums of money by hand.
• Good verbal and written communication skills.
• Attention to detail, organization, can do attitude, problem solving, decision making, sense of urgency, and strong work ethic.

Responsibilities

• Process customer transactions with professionalism and courtesy.
• Handle customer complaints and work toward resolution.
• Perform data entry to complete reporting requirements.
• Maintain currency and coin handling accuracy and security.
• Back up Drive Thru Teller to ensure quick transactions across lanes.
• Cross-sell products and services.
• Assist with customer phone calls in a timely and courteous manner.
• Perform other duties as required by management.
• May participate in various special assignments.

Skills

Basic PC operations

Typing

Money handling

Verbal communication

Written communication

Attention to detail

Organization

Can-do attitude

Problem solving

Decision making

Urgency

Work ethic

Job description

Position Summary

This position is stationed at our drive thru location Hours are 9 AM 6 PM Monday Friday and the occasional Saturday shift 9 AM 12PM Job Status Hourly Non exempt ObjectiveSummary This position is responsible for performing banking transactions for Bank customers

Essential Functions

Processes customer transactions with professionalism and courtesy Handles customer complaints and works through these sensitive issues to resolution Performs data entry to complete reporting requirements Ensures that currency and coin requirements limitations regulations and provisions are maintained Maintains a positive working relationship with customers and co workers Know the identity of your customer to reduce fraud and risk of loss to the Bank Demonstrates knowledge and expertise of basic teller functions Supports the Companys overall mission standards and confidentiality guidelines Performs data entries for loan input Back up Drive Thru Teller ensuring that transactions are completed in a quick efficient manner without delay and working multiple lanes to avoid long back ups in traffic lanes Maintains strict confidentiality guidelines in accordance with Bank policy Maintains strict control and security of cash under your supervision Maintain policy and procedures as defined by Management Cross sell products and services Assist with customer phone calls in a timely and courteous manner Performs other duties as required by management May participate in a wide variety of special assignments

Education Experience And Requirements

Satisfactory credit and criminal background check

Skills And Physical Demands

Hard Skills

• Proficient in basic personal computer operations
• Able to type efficiently
• Able to count large sums of money by hand

Soft Skills

• Good verbal and written communication skills
• attention to detail organization skills can do attitude problem solving skills decision making skills sense of urgency and strong work ethic

Typical Physical Demands

Regularly required to talk and hear Requires standing and or sitting for an extending period with some walking with some bending kneeling stooping crouching crawling and climbing Occasional light lifting not over 50lbs

Specific Vision Abilities

Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus

Training

Training for this role will be conducted at our training center located in Graham Texas with attendance expected unless an approved accommodation is needed

Other Information

Nothing in this position description restricts managements right to assign or reassign duties and responsibilities to this job at any time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time

Affirmative Action / EEO Policy Statement

InterBank is committed to maintaining an environment of equal opportunity Accordingly it is InterBanks policy to provide equal opportunity for employment advancement and benefits to all qualified applicants and employees without regard to age race religion sex color national origin disability citizenship status uniform service membershipveteran status or any other protected status as established by law Our commitment is to achieve and maintain excellence through full and equal opportunity which is fundamental to the existence of InterBank It is therefore the policy of InterBank not only to avoid direct discrimination but to go further The company will act affirmatively to identify and eliminate barriers that may exclude or impede members of certain groups in their pursuit of excellence Such affirmative action will address the treatment of persons who are already members of the company as well as applicants for admission or employment