Teller

InterBank; United States; On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

InterBank in Graham, Texas is seeking a teller to perform banking transactions for customers in a fast-paced environment. The role requires accurate cash handling, data entry for reporting, and the ability to maintain confidentiality and security of cash under supervision.

In this hourly, non-exempt position, you will support drive-thru operations and assist with calls. A background check is required and prior customer service experience is beneficial.

Qualifications

• Satisfactory credit and criminal background check is required.
• Proven ability to handle cash accurately and courteously.

Responsibilities

• Processes customer transactions with professionalism and courtesy
• Handles customer complaints and works through these sensitive issues to resolution
• Performs data entry to complete reporting requirements
• Maintains strict confidentiality guidelines in accordance with Bank policy
• Cross sell products and services
• Back up Drive Thru Teller ensuring that transactions are completed in a quick efficient manner

Skills

Typing

Cash handling

Basic PC skills

Job description

Job Status

Hourly Non exempt

Objective Summary

This position is responsible for performing banking transactions for Bank customers

Essential Functions

• Processes customer transactions with professionalism and courtesy
• Handles customer complaints and works through these sensitive issues to resolution
• Performs data entry to complete reporting requirements
• Ensures that currency and coin requirements limitations regulations and provisions are maintained
• Maintains a positive working relationship with customers and co workers
• Know the identity of your customer to reduce fraud and risk of loss to the Bank
• Demonstrates knowledge and expertise of basic teller functions
• Supports the Companys overall mission standards and confidentiality guidelines
• Performs data entries for loan input
• Back up Drive Thru Teller ensuring that transactions are completed in a quick efficient manner without delay and working multiple lanes to avoid long back ups in traffic lanes
• Maintains strict confidentiality guidelines in accordance with Bank policy
• Maintains strict control and security of cash under your supervision
• Maintain policy and procedures as defined by Management
• Cross sell products and services
• Assist with customer phone calls in a timely and courteous manner
• Performs other duties as required by management
• May participate in a wide variety of special assignments

Education Experience And Requirements

• Satisfactory credit and criminal background check

Skills And Physical Demands

Skills Hard Skills Proficient in basic personal computer operations Able to type efficiently Able to count large sums of money by hand Soft Skills Good verbal and written communication skills attention to detail organization skills can do attitude problem solving skills decision making skills sense of urgency and strong work ethic

Typical Physical Demands Regularly required to talk and hear Requires standing and or sitting for an extending period with some walking with some bending kneeling stooping crouching crawling and climbing Occasional light lifting not over 50lbs Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus

Training for this role will be conducted at our training center located in Graham Texas with attendance expected unless an approved accommodation is needed Nothing in this position description restricts managements right to assign or reassign duties and responsibilities to this job at any time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time

Affirmative ActionEEO Policy Statement

InterBank is committed to maintaining an environment of equal opportunity Accordingly it is InterBanks policy to provide equal opportunity for employment advancement and benefits to all qualified applicants and employees without regard to age race religion sex color national origin disability citizenship status uniform service membershipveteran status or any other protected status as established by law Our commitment is to achieve and maintain excellence through full and equal opportunity which is fundamental to the existence of InterBank It is therefore the policy of InterBank not only to avoid direct discrimination but to go further The company will act affirmatively to identify and eliminate barriers that may exclude or impede members of certain groups in their pursuit of excellence Such affirmative action will address the treatment of persons who are already members of the company as well as applicants for admission or employment