Teller

Heritage Federal Credit Union, LLC; Newburgh (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Heritage Federal Credit Union is seeking a Teller to join our Retail team at the Bell Oaks Branch in Newburgh, Indiana. The role involves helping members with transactions, educating them on ITMs, and cross-selling Heritage products and services.

The position is full-time with a flexible schedule including Fridays and Saturdays, and some travel between branches. Starting pay is $17.80 per hour with incentive pay for travel; candidates should have a high school diploma or GED and prior sales or

Qualifications

• High School diploma or GED required.
• Sales experience and excellent customer service preferred.
• Strong communication and self-motivated professional demeanor.

Responsibilities

• Travel and adapt to various branch locations as needed.
• Sincerely greet each Member in the branch.
• Educate Members in the use of ITMs for transactional needs.
• Answer any questions about Heritage products and services.
• Produce quality referrals to Senior and Relationship Bankers.
• Assist members with technical services and/or account maintenance and opening of shares and accounts.
• A flexible schedule to accommodate the needs of the business.
• Maintaining knowledge of credit union products and services.
• Cross-selling products and services.
• Filling in at other locations as needed.
• Other duties as required.

Skills

Excellent customer service

Solid communication skills

Experience in sales

Self-motivated professional

Education

High School diploma or GED

Job description

Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Teller to join our amazing Retail team at our Bell Oaks Branch in Newburgh!

Heritage Federal Credit Union is seeking helpful, customer service-savvy individuals with experience in transactional cross-selling and product education to fill our Teller position. Weekday scheduling and location may vary; incentive pay will be applied for travel. Candidates’ availability will also need to be Fridays from 8:00 am - 6:30 pm, and Saturdays (rotating) from 8:30 am - 12:30 pm.

Starting Pay: $17.80/hour

Full - Time

Primary Responsibilities

• Travel and adapt to various branch locations as needed each day.
• Sincerely greet each Member in the branch.
• Educate Members in the use of ITMs for transactional needs.
• Answer any questions about Heritage products and services.
• Produce quality referrals to Senior and Relationship Bankers
• Assist members with technical services and or account maintenance and the opening of shares and accounts.
• A flexible schedule to accommodate the needs of the business.
• Maintaining knowledge of credit union products and services.
• Cross-selling products and services.
• Filling in at other locations as needed.
• Other duties as required.

Qualifications Include

• Ability to assist other Branches locally
• High School diploma or GED
• Experience in sales
• Excellent customer service
• Solid communication skills
• Self-motivated professional

About Heritage Federal Credit Union

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.

EOE