Teller

Pioneer Federal Credit Union; Mountain Home (ID); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental and vision insurance

12 paid holidays

PTO accrual up to 16 days in Year One

Birthday and Work Anniversary Floating

Tuition reimbursement up to $2,300 per

Tuition reimbursement per semester

Childcare reimbursement up to $100 per

Wardrobe and technology salary advance

Descrizione del lavoro

Pioneer Federal Credit Union seeks a Teller for our Mountain Home, ID branch. You will greet members, process transactions, and help with financial needs while providing friendly service and accurate information.

The role emphasizes trust, diplomacy, and knowledge of Pioneer products, with opportunities for growth and engagement in community service. Eligible members enjoy comprehensive benefits and employee support programs.

Competenze

• Minimum six months of similar or related experience.
• High school diploma or GED.
• Strong public relations skills and knowledge of Pioneer services and products.
• Excellent organizational and communication skills; professionalism.
• Significant level of trust and diplomacy; extensive personal contact.

Mansioni

• Receives and processes member financial transactions, including deposits, withdrawals, and loan payments.
• Sells money orders and cashiers checks to members; transfers amounts between accounts as directed.
• Balances daily transactions and ensures cash recycler inventory is correct at closing.
• Welcomes members and provides routine information concerning services and escorts members to appropriate location in the branch to better assist them.
• Resolves problems within their authority or refers to supervisor with recommendations.
• Continually searches for ways to WOW members or potential members in all interactions.
• Maintains member account information on computer systems and updates records as needed.
• Acts as liaison between members and various organizations and departments.
• Maintains Pioneer brand look and feel at all times.

Conoscenze

Customer service

Cash handling

Public relations

Interpersonal skills

Diplomacy

Formazione

High school diploma or GED

Descrizione del lavoro

Pioneer FCU offers a complete benefits package to all team members that includes, but not limited to:An excellent compensation package starting at $15.85 (DOE)Bilingual Pay wage differential (additional compensation if fluent in Spanish)An 8% Employer Matching dollar-for-dollar 401(k) program after Year OneHealth, dental and vision insurancePioneer pays a minimum of 80% of the premiums for team members AND dependents12 paid holidays including day after Thanksgiving for Team Member Appreciation DayAccrue up to 16 days of Paid Time Off in Year One, plus Birthday and Work Anniversary Floating HolidaysPTO accrual increases with Pioneer seniorityUp to $300 in Interest-free Wardrobe Salary Advance available on Day One!Up to $2,000 in Interest-free Technology Salary AdvanceUp to $1,000 Interest-free Wellness Advance to purchase gym membership, Peloton, or any exercise equipmentUp to $2,300 in Tuition reimbursement per semesterChildcare reimbursement up to $100 per child per monthSo much more!As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Teller at our Mountain Home Branch on 3rd Street. Candidates must be eligible for membership at Pioneer to obtain employment.The Teller will greet and assist members and potential members with their Credit Union needs; explains services, responds to problems, assists members with their financial needs, and directs members to the appropriate team members.Responsibilities Include:Receives and processes member financial transactions, including deposits, withdrawals, and loan payments. Sells money orders and cashiers checks to members; transfers amounts from member accounts as directed and within credit union policies. Balances daily transactions and ensures that cash recycler inventory is correct at closing. Welcomes members and provides routine information concerning services and escorts members to appropriate location in the branch to better assist them. Resolves problems that are within their authority to resolve and refers problems that are beyond their authority to their supervisor, along with their recommendations. Continually searches for ways to WOW members or potential members in all interactions.Actively practices overcoming member and potential member objections when recommending Pioneers products and services. All Tellers will have daily, weekly or monthly goals and will be held accountable to those goals. Maintains member account information on computer systems by gathering complete and accurate member information and updating records as needed. Assures that appropriate records are maintained and required reports are prepared. Acts as liaison between members and various organizations and departments. Will be responsible for helping maintain Pioneers brand look and feel at all times. Will maintain a working knowledge on all Pioneers product and services, including member electronic and video channels such as home banking, mobile banking, my Pioneer Personal Assistant, etc.Experience: Minimum six months of similar or related experience.Education: A high school education or GED.Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.Other Skills: This position requires excellent public relations skills, knowledge of Pioneer services and products, organizational skills to ensure the proper recording and dissemination of required information. Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position.Physical Requirements: Very light physical effort. Typical of most office jobs. Work in comfortable positions. May include constant standing.Work Environment: Normal light, heat, air, and space in the work environment.