Teller

Park Bank - Madison; Madison (WI); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Park Bank - Madison is seeking a friendly Teller to greet clients, process deposits and withdrawals, and help customers with routine banking needs. You will balance cash, follow procedures, and support the lead teller to maintain compliance while building rapport with clients in our Madison branch.

The role provides entry-level exposure to the financial industry, starts with on-site work, and offers opportunities to develop customer-service skills and career growth within the bank’s local team.

Qualifications

• Prior Customer Service experience.
• Prior Cash Handling experience.

Responsibilities

• Interact with clients in a friendly, upbeat manner.
• Accurately and timely process banking transactions for clients.
• Follow all cash handling procedures.
• Complete assigned regulatory training.
• Strong verbal communication in-person and over the phone.
• Accurately balance cash drawer.
• Work with Lead Teller to ensure compliance.
• Strong attendance and dependability.
• Identify solutions for clients problems and escalate to the appropriate staff as needed.

Skills

Customer service

Cash handling

Job description

Job Requirements

Description Who is Park Bank? At Park Bank, we believe drive and ambition come from the heart. That achievement means different things to each of us. That there's no one way to what's next. And our story of achievement starts with each member of our team. No matter our job openings, we are always searching for great people to join our team. And while a culture-fit is nice, a culture-add is even better. If you Are Passionate About Providing Exceptional Client Service And Building partnerships that champion all who are driven to achieve financial goals, come join our branch family. In addition, if you thrive in making personal connections, exude confidence, and are committed to helping our clients succeed, we will help you get to next in your own career development.

General Summary

General Summary: As a Teller, you are the first point of contact for our clients. Through greeting clients, building rapport, and creating excitement throughout their transaction, you are responsible for providing an exceptional client experience. Tellers process basic banking transactions such as: deposits, withdrawals, payments, and transfers in a professional and timely manner. Additionally, Tellers are expected to follow policies and operational procedures to ensure the teller line remains compliant. The Teller role is an entry-level position for individuals to learn the financial industry and grow their career.

Primary Duties/Responsibilities

• Interact with clients in a friendly, upbeat manner
• Accurately and timely process banking transactions for clients
• Follow all cash handling procedures
• Complete assigned regulatory training
• Strong verbal communication in-person and over the phone
• Accurately balance cash drawer
• Work with Lead Teller to ensure compliance
• Strong attendance and dependability
• Identify solutions for clients problems and escalat to the appropriate staff as needed

Requirements Qualifications

• Prior Customer Service experience
• Prior Cash Handling experience

Physical Demands

Remaining in a stationary position, often standing or sitting for prolonged periods. Adjusting or moving objects up to 10 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Communicating with others to exchange information

Park Bank is a drug free workplace. All candidates selected for new employment with Park Bank will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test. Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws. Park Bank is an equal opportunity employer. All qualified applicants will\...

Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status.