Teller

Arkansas Federal Credit Union; Lakewood (AR); On-site; USD 19,286,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, vision & life

401(k) with employer match

Paid time off & holidays

Tuition reimbursement

Advancement opportunities

Arkansas Federal Credit Union member

Job summary

Arkansas Federal Credit Union is seeking a Teller to serve members with accuracy and a friendly, solution-focused approach. You will handle deposits, withdrawals, and payments, while building trust and guiding members to appropriate financial solutions.

The role emphasizes service quality and community impact, with learning and advancement opportunities. The organization highlights benefits such as comprehensive insurance, retirement options, paid time off, and opportunities for professional

Qualifications

• Minimum of 7 months of related customer service experience.
• High school diploma or equivalent required.

Responsibilities

• Build positive relationships and earn member trust to retain long-term connections.
• Efficiently manage teller transactions, including deposits, withdrawals and payments.
• Understand Arkansas Federal products and services to enhance member experience.
• Refer members to Financial Service Representatives when appropriate.

Skills

Customer service

Cash handling

Communication

Technologically proficient

Education

High school diploma or equivalent

Tools

POS system

Job description

Overview

Working at Arkansas Federal Credit Union

Who we are…

Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas’s Best Places to work.

What we offer…

• Earn up to $20/hr with experienced candidates able to earn even more!
• NO Weekends!
• Opportunity to make a difference in the lives of our members, team & communities
• Learning and development opportunities
• Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
• Medical, dental, vision & life insurance
• Long- & short-term disability
• 401(k) with employer match plus additional pension plan at $0 cost to employee
• Tuition reimbursement
• 4 weeks paid time off plus 11 paid holidays in the first year
• Advancement opportunities
• Arkansas Federal Credit Union membership

The role…

As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.

• Build positive relationships and earn member trust to retain long-term connections
• Efficiently manage teller transactions, including deposits, withdrawals and payments
• Responsible for understanding Arkansas Federal products and services in order to enhance member experience
• Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives

To succeed, you are...

• Friendly, conversational and trustworthy
• Technologically proficient
• Passionate and sincerely concerned for others
• Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
• Educated with at least a high school diploma or equivalent

EEO Statement

Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.