Teller

Arkansas Federal Credit Union; Hot Springs (AR); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

No weekends

Learning & Development

Paid volunteer time

Health insurance

Disability insurance

401(k) match

Tuition reimbursement

Paid time off & holidays

Career advancement

Membership benefits

Job summary

Arkansas Federal Credit Union is seeking a friendly Teller to assist members with deposits, withdrawals and payments while building trust and long-term relationships. You’ll engage in conversations to identify needs and present the right products at the right time.

We offer strong benefits including insurance options, retirement plans, tuition reimbursement, and ample paid time off. No weekends and opportunities for advancement are highlighted in the posting.

Qualifications

• Minimum 7 months of related customer service experience.
• High school diploma or equivalent required.
• Friendly, conversational and trustworthy demeanor.
• Technologically proficient and capable with common banking tools.

Responsibilities

• Build positive relationships and earn member trust to retain long-term connections.
• Efficiently manage teller transactions, including deposits, withdrawals and payments.
• Understand Arkansas Federal products and services to enhance member experience.
• Refer members and nonmembers to Financial Service Representatives.

Skills

Customer service

Communication

Tech savvy

Financial products knowledge

Education

High school diploma or equivalent

Job description

Overview

Working at Arkansas Federal Credit Union

Who we are…

Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas’s Best Places to work.

What we offer…

• Earn up to $20/hr with experienced candidates able to earn even more!
• NO Weekends!
• Opportunity to make a difference in the lives of our members, team & communities
• Learning and development opportunities
• Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
• Medical, dental, vision & life insurance
• Long- & short-term disability
• 401(k) with employer match plus additional pension plan at $0 cost to employee
• Tuition reimbursement
• 4 weeks paid time off plus 11 paid holidays in the first year
• Advancement opportunities
• Arkansas Federal Credit Union membership

The role…

As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.

• Build positive relationships and earn member trust to retain long-term connections
• Efficiently manage teller transactions, including deposits, withdrawals and payments
• Responsible for understanding Arkansas Federal products and services in order to enhance member experience
• Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives

To succeed, you are...

• Friendly, conversational and trustworthy
• Technologically proficient
• Passionate and sincerely concerned for others
• Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
• Educated with at least a high school diploma or equivalent

EEO Statement

Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.