Teller

Central Bank; Jefferson City (MO); On-site; USD 29,000 - 36,000; Full time

Job summary

Central Bank in Jefferson City, MO is seeking a Teller to join our team to deliver friendly, professional service and handle day-to-day banking transactions. The role emphasizes building customer relationships, accurately processing cash, and supporting branch performance.

As a Teller, you will listen to customer needs, recommend suitable bank products, and handle referrals to other lines of business while maintaining compliance with policies and regulatory requirements in a fast-paced

Qualifications

• Experience in customer service or retail banking preferred.
• Ability to handle cash accurately and responsibly.
• Strong communication and interpersonal skills.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.
• Actively listen to customers and always communicate positively and professionally.
• Identify customer needs and recommend bank products and services that are customer-focused and solution-oriented.
• Make appropriate referrals to other lines of business for both traditional and non-traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
• Effectively de-escalate customer concerns or complaints by remaining calm, empathetic, and solution-focused, while following bank policies and escalation procedures as needed.
• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Skills

Customer service

Cash handling

Communication

Job description

Central Bank is seeking a qualified individual to join our team as a Teller. This role offers a fast-paced, engaging work environment with opportunities for growth and advancement. The Teller serves as the face and voice of our organization and is expected to present a professional image while delivering outstanding customer service.

This is an excellent opportunity for someone who enjoys working in relationship-focused business-building connections with customers, understanding their financial needs, enjoys a challenge and provides thoughtful solutions that support their financial well-being.

Key Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.
• Actively listen to customers and always communicate positively and professionally
• Identify customer needs and recommend bank products and services that are customer-focused and solution-oriented.
• Make appropriate referrals to other lines of business for both traditional and non-traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
• Effectively de-escalate customer concerns or complaints by remaining calm, empathetic, and solution-focused, while following bank policies and escalation procedures as needed.
• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.