Teller

Central-Bank-c44c5195; Jefferson City (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Jefferson Bank West in Jefferson City, MO is seeking a part-time Teller to deliver friendly service, process transactions, and assist customers with their banking needs.

You will balance cash drawers, listen to customers, identify cross-sell opportunities, and uphold bank policies. This entry-level role offers hands-on training and a clear path to growth within retail banking.

Work hours are Mon-Fri 12:00pm-6:00pm and Saturdays 8:00am-12:00pm, on-site at West-002302. 16+ years old preferred.

Qualifications

• Cash handling experience preferred.
• Customer service experience preferred.
• Basic math, PC and typing skills required.
• Ability to count U.S. currency accurately.
• Strong attention to detail and accuracy.
• Excellent customer relations and communication skills.
• Ability to identify cross-sell opportunities.
• Physical ability to stand for long periods and lift 20 lbs.

Responsibilities

• Process a variety of financial transactions accurately and efficiently.
• Balance and maintain cash drawer daily and resolve discrepancies.
• Listen to customers and communicate clearly and professionally.
• Identify customer needs and suggest bank products and services.
• Refer customers to other lines of business as appropriate.
• Contribute to branch goals and team performance.
• De-escalate concerns calmly and according to policy.
• Follow all bank policies and regulatory requirements.

Skills

Cash handling

Customer service

Basic math

PC and typing skills

Attention to detail

Strong communication

Cross-sell opportunities

Stamina to stand and lift

Job description

Launch Your Career in Banking with one of Forbes Top 10 banks!

We are seeking an enthusiastic and customer-focused individual to join our team as a Teller. This role offers a fast-paced, engaging environment where you'll gain valuable experience, build professional skills, and open the door to long-term career opportunities within banking.

As a Teller, you are the face and voice of Jefferson Bank. You'll play a key role in creating positive customer experiences by building relationships, understanding financial needs, and delivering friendly, professional service every day.

This is an excellent opportunity for someone who enjoys helping people, thrives in a relationship-focused environment, likes learning new skills, and is ready for a role that offers both challenge and growth.

What You’ll Do

• Provide exceptional customer service by accurately and efficiently processing a variety of financial transactions in a friendly, professional manner.
• Balance and maintain your assigned cash drawer daily, identifying and resolving discrepancies as needed.
• Actively listen to customers and communicate clearly, positively, and professionally always.
• Learn to identify customer needs and recommend customer-focused, solution-oriented bank products and services.
• Make appropriate referrals to other lines of business for both traditional and non-traditional products and services.
• Support branch success by contributing to individual and team goals and overall branch performance.
• Confidently and professionally de-escalate customer concerns by remaining calm, empathetic, and solution-focused, while following bank policies and escalation procedures.
• Perform all teller responsibilities in compliance with established bank policies, procedures, and regulatory requirements.

Why This Role Is a Great Fit

This position provides hands-on experience, coaching, and exposure to multiple areas of banking, making it an ideal starting point for a rewarding career.

Requirements

Must be at least 16 years of age

Cash handling and/or customer service experience preferred

Basic math skills, PC and typing skills, and the ability to count U.S. currency

Attention to detail and a high degree of accuracy

Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner

Look for cross-sell opportunities in a customer-centric manner

Ability to stand for long periods of time and lift 20 lbs.

**Must be available to work all throughout the year. This is not a seasonal only position.**

Position Type

Part Time - Regular

Department

West-002302

Location

Jefferson Bank West

Work Hours

Monday through Friday 12:00pm-6:00pm; Saturday's 8:00am - 12:00pm

Standard Hours

20

Area of Interest

Retail Bank Services

Work Location Options

On-Site

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Career Areas

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