Teller

Central Bank; Holts Summit (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Central Bank is seeking a qualified individual to join our team as a Teller. The role offers a fast-paced, engaging work environment with opportunities for growth and advancement.

The Teller serves as the face and voice of our organization and is expected to present a professional image while delivering outstanding customer service. This is an excellent opportunity for someone who enjoys working in relationship-focused business—building connections with customers, understanding their financial

Qualifications

• Strong customer service and communication skills.
• Ability to handle cash accurately and balance drawer daily.
• Familiarity with bank products and services and cross-sell where appropriate.

Responsibilities

• Process financial transactions accurately and efficiently.
• Balance cash drawer daily and resolve discrepancies.
• Listen to customers and communicate positively and professionally.
• Identify customer needs and recommend bank products and services.
• Make referrals to other lines of business for traditional and non-traditional products.
• Support branch goals and teamwork.
• De-escalate customer concerns with empathy and firm adherence to policies.
• Perform teller duties in compliance with bank policies and regulatory requirements.

Skills

Customer service

Cash handling

Communication

Regulatory compliance

Job description

Central Bank is seeking a qualified individual to join our team as a Teller. This role offers a fast-paced, engaging work environment with opportunities for growth and advancement. The Teller serves as the face and voice of our organization and is expected to present a professional image while delivering outstanding customer service.

This is an excellent opportunity for someone who enjoys working in relationship-focused business—building connections with customers, understanding their financial needs, enjoys a challenge and provides thoughtful solutions that support their financial well‑being.

Key Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.


• Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.


• Actively listen to customers and always communicate positively and professionally


• Identify customer needs and recommend bank products and services that are customer-focused and solution-oriented.


• Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.


• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.


• Effectively de‑escalate customer concerns or complaints by remaining calm, empathetic, and solution-focused, while following bank policies and escalation procedures as needed.


• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.