Teller

Jefferson Bank; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Jefferson Bank in Missouri is seeking a friendly Teller to join our customer‑focused team. You will process a variety of financial transactions accurately, balance your cash drawer daily, and provide clear, empathetic service that helps customers meet their financial goals.

This role offers hands‑on experience in banking, opportunities to learn about products, and a pathway to growth within our Forbes Top 10 bank, with supportive coaching and a collaborative branch environment.

Qualifications

• Provide outstanding customer service by accurately processing a variety of financial transactions.
• Balance and maintain your assigned cash drawer daily and resolve discrepancies.
• Listen actively and communicate clearly, positively, and professionally.

Responsibilities

• Learn to identify customer needs and recommend customer‑focused bank products and services.
• Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.
• Support branch success by contributing to individual and team goals and branch performance.
• De‑escalate customer concerns calmly and empathetically while following bank policies and escalation procedures.
• Perform teller responsibilities in compliance with bank policies, procedures, and regulatory requirements.

Skills

Customer service

Cash handling

Communication

Relationship building

Problem solving

Job description

Launch Your Career in Banking with one of Forbes Top 10 banks!

We are seeking an enthusiastic and customer‑focused individual to join our team as a Teller. This role offers a fast‑paced, engaging environment where you’ll gain valuable experience, build professional skills, and open the door to long‑term career opportunities within banking.

As a Teller, you are the face and voice of Jefferson Bank. You’ll play a key role in creating positive customer experiences by building relationships, understanding financial needs, and delivering friendly, professional service every day.

This is an excellent opportunity for someone who enjoys helping people, thrives in a relationship‑focused environment, likes learning new skills, and is ready for a role that offers both challenge and growth.

What You’ll Do

• Provide exceptional customer service by accurately and efficiently processing a variety of financial transactions in a friendly, professional manner.
• Balance and maintain your assigned cash drawer daily, identifying and resolving discrepancies as needed.
• Actively listen to customers and communicate clearly, positively, and professionally always.
• Learn to identify customer needs and recommend customer‑focused, solution‑oriented bank products and services.
• Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.
• Support branch success by contributing to individual and team goals and overall branch performance.
• Confidently and professionally de‑escalate customer concerns by remaining calm, empathetic, and solution‑focused, while following bank policies and escalation procedures.
• Perform all teller responsibilities in compliance with established bank policies, procedures, and regulatory requirements.

Why This Role Is a Great Fit

This position provides hands‑on experience, coaching, and exposure to multiple areas of banking, making it an ideal starting point for a rewarding career.