Teller

Central Bank; Republic (MO); On-site; USD 32,000 - 38,000; Full time

Job summary

Central Bank is seeking a Teller to join its team in Missouri. The role involves handling deposits, withdrawals, payments, greeting customers, and maintaining accounts, with a focus on delivering a professional image and exceptional service in a fast-paced environment.

The Teller will balance the cash drawer daily, assist customers with needs, and participate in branch sales efforts to meet goals while adhering to bank policies and procedures.

Qualifications

• Ability to handle deposits and withdrawals accurately.
• Professional image and customer-facing demeanor.
• Willingness to contribute to relationship-building with customers.

Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner.
• Balance daily work and assigned cash drawer, and research differences where applicable.
• Actively listen to customers and communicate in a friendly, positive manner.
• Cross-sell bank products/services to meet customer needs and refer to other lines of business as appropriate.
• Perform teller functions in accordance with bank policies and regulations.

Skills

Customer service

Communication skills

Professional image

Cross-selling

Job description

Position Summary

The Teller works in a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.

Essential Duties And Responsibilities

Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.

The Teller works in a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.

Balance daily work and assigned cash drawer, and research differences where applicable.

Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations. Demonstrate quality customer service by incorporating the Legendary Service Standards.

Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer. Make referrals to other lines of business for traditional and non-traditional products and services. Actively participate in the branch sales program and goal achievement.

Perform teller functions in accordance with established bank policies, procedures, and regulations.

Other duties as assigned.