Teller

Frost Bankers, Inc.; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading bank in Texas is seeking a Teller to provide exceptional customer service and banking experience. The role involves performing transactions, maintaining cash, and building relationships with customers. Join a team committed to integrity and excellence, offering benefits like health insurance and 401(k) matching.

Benefits

Medical, dental, vision insurance

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Health and wellness programs

Employee Assistance Program

Referral bonus program

Qualifications

• Availability Monday–Friday, 1:00 pm–6:15 pm, with rotating Saturdays.
• Cash-handling experience preferred.

Responsibilities

• Provide exceptional customer service and teller services.
• Perform daily credit and debit transactions.
• Manage risk and actively practice loss prevention.

Skills

Communication

Customer Service

Critical Thinking

Tools

Microsoft Office

Job description

Job Description

It’s about being kind because kindness is the best currency.

Do you love bringing a smile to someone’s face? Do you enjoy helping others in any way you can? Are you approachable, respectful, and enthusiastic when solving problems?

At Frost, it’s about more than a job; it’s about building a thriving career where you can grow both professionally and personally. We’re committed to fostering an environment that reflects our values and encourages team members to excel. Joining our adaptable, integrity-driven team means becoming part of Frost’s over 150-year legacy of providing exceptional banking services.

Who you are:

As a Teller, you are the first point of contact for our customers and set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building lasting relationships with customers across generations. They are empathetic problem-solvers who genuinely care about people and deliver the kind of banking experience that makes customers want to visit us and say hello.

What you’ll do:

• Provide exceptional customer service and teller services that meet performance standards
• Perform daily credit and debit transactions following bank policies and procedures
• Maintain proper cash on hand and prepare daily cash and transaction proofs
• Handle change orders, wire transfers, bankcard advances, and negotiable instruments exchange
• Manage risk and actively practice loss prevention
• Apply critical-thinking skills with accuracy, efficiency, and a thirst for knowledge
• Act with Integrity, Caring, and Excellence to achieve positive outcomes

What you’ll need:

• Availability: Monday–Friday, 1:00 pm–6:15 pm, with rotating Saturdays, 8:45 am–1:15 pm

Preferred Skills:

• Excellent written and verbal communication skills
• Exceptional customer service skills
• Proficiency in Microsoft Office applications
• Cash-handling experience

Frost Benefits:

We care about your health, family, and future. Our benefits include:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off
• Tuition reimbursement
• Health and wellness programs, including Employee Assistance Program
• Referral bonus program and more

Since 1868, Frost has dedicated itself to providing exceptional banking, investment, and insurance services to businesses and individuals across Texas. As one of the 50 largest U.S. banks by assets and a leader in customer satisfaction, Frost offers a meaningful opportunity for growth. If this sounds like you, we encourage you to apply and discover what’s possible at Frost.

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