Teller

Landmark National Bank; Fort Scott (KS); On-site; USD 24,000 - 34,000; Full time

Job summary

Landmark National Bank in Fort Scott, KS is seeking a Teller to deliver outstanding customer service and accurate, confidential bank transactions. You will greet customers and assist with their banking needs, balancing cash and following bank procedures.

The role emphasizes relationship-building, proactive product/service promotion, and adherence to regulatory requirements. The position supports community banking goals and team success within our local branch.

Qualifications

• High school diploma or equivalent or equivalent work experience.
• Maintain a high degree of discretion and confidentiality.
• Intermediate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook).

Responsibilities

• Provide excellent customer service by greeting customers with a smile and addressing needs with prompt, accurate information.
• Develop and maintain relationships with customers and teammates.
• Complete bank transactions accurately and securely, including deposits, withdrawals, money orders, cashier checks, loan payments, and other instruments.

Skills

Customer service

Communication

Discretion

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Word/Excel/Outlook

Job description

When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities.

We are currently looking for a Teller to join the Landmark team.

How You'll Connect

Serves as the essential link in delivering the Landmark National Bank commitment To be champions and catalysts for our communities. Delivers exceptional customer service that goes beyond prompt, accurate, and confidential bank transactions to also include a positive, friendly approach to building customer relationships. Works in an environment where individuals are trusted to work independently and as part of a productive, successful team. Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and procedures. Promotes bank products and services using a proven format.

Who You Are

• High school diploma or equivalent, or equivalent work experience
• Maintain a high degree of discretion and confidentiality
• Work independently within a team setting
• Detail-oriented and organized
• Advanced communication and customer service skills
• Intermediate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook)

What You'll Do

• Provide excellent customer service by demonstrating the Landmark National Bank commitment To be champions and catalysts for our communities, which begins with greeting all customers and guests with a smile and addressing customer needs with prompt and accurate information and resolutions for customer concerns.
• Develop and maintain relationships with all customers and your team of bank associates.
• Support customer and Landmark National Bank success by promptly, accurately, securely, and confidentially completing bank transactions including, but not limited to deposits and withdraws, issuing money orders, cashier checks and other financial instruments, loan payments, exchange of foreign currency, branch capture, check and debit card orders, second day checks on new customer accounts, order currency, complete address changes, initiate wires, place new account holds, and issue Instant Issue Debit Cards.
• Accountable for maintaining and balancing proper cash drawer levels and assist in vault balancing.
• Accountable for implementing all regulatory requirements and procedures.
• Implement all regulatory requirements and procedures related to transactions and be current on all assigned training courses.
• Utilize a 7 Step Conversation to promote bank products and services, including role play, completing Weekly Checklist and Needs Solved Sheets.
• Manage professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance.
• Engage in Landmark National Bank culture initiatives and team success activities, including Daily Huddles, leading when assigned, Weekly Rally Meetings, New Account Training (Retail), and Celebration events.
• Represent the bank well in the community.
• Performs other duties and projects as assigned.
• Adheres to bank policies and procedures.