Teller

United Fidelity Bank; Fort Myers (FL); On-site; USD 21,000 - 29,000; Part time

Job summary

United Fidelity Bank is seeking a friendly Teller in Fort Myers, FL to provide frontline customer service and support financial transactions. You will process deposits, withdrawals, money orders, and cross-sell services while balancing tills and assisting management.

The role requires excellent customer service, strong communication, and basic computer literacy. Weekend and evening shifts may be required; a high school diploma or GED is required.

Qualifications

• High School Diploma or GED equivalent required.
• Previous cash handling experience required.
• Weekend and evening work may be required.

Responsibilities

• Comply with all policies, procedures, disclosures, regulations, and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Cash counting.
• Cross-sell bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at teller line.
• Balance drawer daily.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.
• Process loan payments.
• Buy and sell currency from the vault as necessary.

Skills

Customer service

Communication skills

Computer literacy

Integrity

Team player

Attention to detail

Education

High School Diploma or GED

Job description

It’s fun to work at a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Job Summary :

The Teller is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline banking functions: processing checking, saving and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Essential Job Functions include, but are not limited to:

• Comply with all policies, procedures, disclosures, regulations, and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Check cashing/cashiers checks/cash advances.
• Cross-sell bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of transactions.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Abilities Required to Perform Essential Job Functions:

• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literate.
• Possess a high degree of integrity when dealing with sensitive information.
• Energetic team player.
• Ability to perform work accurately and thoroughly.

Education, Experience and Qualifications:

• High School Diploma or GED equivalent required.
• Previous cash handling experience required.

Physical Requirements of Essential Job Functions:

The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc. Weekend and evening work will be required.

Working Conditions:

• Typical office environment.
• Extended viewing of computer screens.
• Regular travel between branches may be required.
• Hours per week are usually 15-28.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.