Teller, Taskforce

United Fidelity Bank, fsb; Fort Walton Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

United Fidelity Bank in Florida is seeking a Teller, Taskforce who serves as the friendly face of the bank, handling deposits, withdrawals, and other frontline tasks.

This role involves cross-selling services, answering inquiries, balancing cash drawers, and supporting management as needed. The position requires a high school diploma, cash handling experience, strong integrity, and excellent interpersonal skills; weekend and evening shifts may be required.

Qualifications

• High School diploma or GED required.
• Previous cash handling experience required.

Responsibilities

• Comply with all policies, procedures and regulations.
• Answer customer questions and explain available services.
• Process checking and savings deposits/withdrawals.
• Check cashing/cashier checks/cash advances.
• Cross-sell bank products and services.
• Refer customers to proper department when needed.
• Cash counting and balanced drawers daily.
• Process loan payments.

Skills

Customer service

Interpersonal communication

Computer literacy

Integrity with sensitive information

Team player

Accuracy and thoroughness

Education

High School diploma or GED

Cash handling experience

Job description

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Job Summary

The Teller, Taskforce is a key customer service position, the "face" of UFB. Providing friendly and efficient services for many frontline bank functions: processing checking, saving and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Essential Job Functions

• Comply with all policies, procedures, disclosures, regulations and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Check cashing/cashier checks/cash advances.
• Cross-selling bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of transactions.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

Skills and Abilities

• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literate.
• Possess a high degree of integrity when dealing with sensitive information.
• Energetic team player.
• Ability to perform work accurately and thoroughly.

Education, Experience and Qualifications

• High School diploma or GED equivalent required.
• Previous cash handling experience required.

Physical Requirements

• The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment.
• Lifting items weighting up to 10 pounds on a consistent basis.
• Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.
• Weekend and evening work will be required.

Working Conditions

• Typical office environment.
• Extended viewing of computer screens.
• Regular travel between branches is required.
• Hours per week are usually 32-40, Saturday rotation may be required.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

United Fidelity Bank, situated in Indiana's third-largest city (Evansville, IN), is a future-focused financial institution. With 23 locations nationwide and approximately $6 billion in assets, we're working hard to transform our business through innovation and technology to provide products and services that help people secure their financial future.

We build talented and diverse teams to drive business results. We recognize that our associates are our strength and the talents they bring to the UFB workforce are directly linked to our success.

Collective ambition, innovative thinking, and a commitment to our value of doing what's right sets us apart from the rest.

United Fidelity Bank was built on a solid foundation of trust. We are advocates for our associates, customers, and the communities we serve.