Teller

Scott Credit Union; Fairview Heights (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading credit union as a Teller in Fairview Heights, IL. This full-time role offers a chance to engage with members, provide exceptional customer service, and grow within the organization. Enjoy a supportive work environment with excellent benefits, including paid holidays and a 401k plan.

Benefits

11 paid holidays

Competitive paid time off (PTO)

Short-Term Disability (STD)

401k with employer match

Medical, dental, vision insurance

Educational reimbursement program

Employee assistance programs

Casual dress code

Qualifications

• Customer service experience required.
• Detail-oriented and enjoys working with numbers.
• Engaging with people and providing exceptional service.

Responsibilities

• Processes deposits, withdrawals, and loan payments.
• Educates members on products and services.
• Balances cash and prepares transaction reports.

Skills

Customer Service

Detail-oriented

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

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This range is provided by Scott Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.30/hr - $22.95/hr

Scott Credit Union is calling all customer service professionals who are interested in a full-time Teller position in the Fairview Heights, IL area to apply to join our amazing Fairview Heights Branch! This role is a great stepping stone for upward mobility within Scott Credit Union. This Teller position works Monday – Saturday ( Saturday rotation as scheduled ), with varied hours and schedule depending on operational needs.

At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team!

Purpose

To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities.

Mission

Members. Value. Community.

Vision

Building Better Financial Futures.

Values

Accountability - I take pride and ownership in all we do.

Diversity - I am committed to fostering a diverse, equitable, and inclusive work environment.

Growth - I encourage the professional development of our employees.

Integrity - I maintain the highest ethical standards.

Service Excellence - I am devoted to continuously "WOW"ing our members and colleagues through the 3e Promise.

Why You Should Join Our Team

Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU’s commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization’s overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/ .

The Day to Day as a Teller

Tellers Are One Of The Primary Points Of Contact For SCU Members. They Are The First, And Often Only Face Our Members See. A Typical Day Will Look Like

• Provides one or more of the following services for members, in person, by telephone or by mail:
• Processes deposits to share, share draft, and other savings accounts.
• Disburses cash or check withdrawals.
• Provides money orders, Visa cash advances.
• Receives loan payments and service charge payments for services.
• Process transfers between accounts as required.
• Processes automatic distribution forms, recording allotments according to member's request.
• Provides assistance with member’s address changes.
• Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
• Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR.
• Foster and maintains relationships with members responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution to branch management. Ensure we are meeting expectations with member service satisfaction results.
• Educate members on SCU Products and Services including referring members to FSR’s, mortgage, business lending/services and investments.
• Daily opens and closes Teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to Teller Supervisor for disposition.
  

Are You a Good Fit?

Ask yourself the below questions to help determine if this job is the right fit for you.

• Do you enjoy engaging with people and providing exceptional customer service?
• Are you detail-oriented and like working with numbers?
• Do you thrive in a fast-paced environment?
• Are you a positive person who enjoys working as part of a team?
• Do you enjoy working in a diverse environment with diverse members?
• Do you take pride and ownership in all that you do?
• Are you looking for a job where you can develop professionally?
  
  

If you answered yes to these questions, we hope you apply!

To Be Considered, You’ll Need

• A High School Diploma or GED
• Customer service experience
• Personal computer experience, including Microsoft Office products
  
  

Are You Ready to Join Our Team?

If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and/or an in-person interview to learn more about your experiences and qualifications.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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