Teller

Morton Community Bank; East Peoria (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-Term Disability

HSA

FSA

401k

Life insurance

AD&D insurance

Long-Term Disability

Vacation days

Personal days

Paid holidays

Job summary

Clock Tower Community Bank, a division of Morton Community Bank, seeks a customer service-oriented teller to provide accurate and friendly service to bank customers. You will handle deposits, withdrawals, loan payments, and money transfers while promoting bank products.

Ideal candidates have a high school diploma and previous cash handling or customer service experience. This full-time role offers benefits and a path to growth within the bank’s community-focused environment.

Qualifications

• High school diploma or equivalent.
• Exceptional customer service skills.
• Ability to complete tasks accurately and efficiently.
• Team player with an all-hands-on-deck approach.
• Strong problem-solving and communication abilities.
• Ability to work with diverse communities and cultures.

Responsibilities

• Identify customers and accurately process transactions including deposits, cashing checks, and withdrawals.
• Process loan payments and money transfers and verify details with customers.
• Promote MCB’s products and services professionally to customers.
• Balance cash drawer daily and handle currency and checks securely.
• Assist with requesting bank cards and checks as needed.

Skills

Customer service

Task accuracy

Team player

Problem solving

Communication

Interpersonal skills

Active listening

Multitasking

Relationship building

Education

High school diploma

Tools

Basic computer skills

Job description

Description

Make the change and be the difference. Take ownership at Clock Tower Community Bank, a division of Morton Community Bank! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 50 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.

Job Details

Pay or shift range: $17.50 USD to $19.39 USD

Enjoy the Benefits of working at MCB!

• Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k.
• Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays.

Job Summary

Provides top rate service to all customers by providing accurate and efficient service. Processes and records routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Responsible for professionally promoting MCB’s products and services.

Essential Duties & Responsibilities

• Identify customers and accurately manage various transactions, including validating and cashing checks, accepting cash and/or checks for deposit, receiving and counting working cash, and processing cash withdrawals.
• Perform specialized tasks such as preparing cashier's checks, personal money orders, and exchanging foreign currency.
• Perform services for customers such as ordering bank cards and checks.
• Receive and verify loan payments and mortgage payments.
• Balance currency, cash, and checks in cash drawer at end of each day.
• Answer inquiries regarding checking and savings accounts and other bank related products.
• Other duties as assigned.

Physical Demands

• The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions
• Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.

Education And Qualifications

• High school diploma or equivalent

Knowledge And Skills

• Exceptional customer service skills
• Ability to complete tasks accurately and efficiently
• Team player who operates with a dynamic, "all hands-on deck" approach
• Strong problem-solving skills
• Strong commitment to MCB’s vision and role in the communities we serve
• Positive, resourceful, and flexible
• Ability to work effectively with individuals from diverse communities and cultures
• Outstanding written and verbal communication skills, interpersonal skills, active listening skills and relationship building capabilities
• Ability to multitask and perform a variety of job functions in any given day

Experience

• Some clerical, administrative, cash handling, sales or customer service experience preferred.
• Relevant computer skills.