Teller

Comerica Bank; Dearborn (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Teller to enhance the customer experience at their Retail Banking Center. This role focuses on accurate transaction processing, excellent customer service, and operational compliance. The ideal candidate will have a background in retail or financial sales, alongside strong customer service skills. With opportunities for career growth and a comprehensive benefits package, this position is perfect for those looking to build a rewarding career in banking. Join a team that values diversity and invests in employee development, ensuring a supportive work environment.

Benefits

Career Growth — promotional opportunities

Incentive program based on performance

Paid Time Off (PTO)

Health, Dental, Vision Insurance

401k match and Life Insurance

Tuition Assistance Program (Full Time)

Employee Stock Purchase Plan

Paid Parental Leave

Floating Cultural Holiday

Qualifications

• 6 months of retail or financial sales experience or 2 years of U.S. Military service.
• 1 year of customer service experience is required.

Responsibilities

• Ensure accurate and efficient transaction processing while delivering excellent customer service.
• Introduce customers to products and digital solutions as a digital ambassador.

Skills

Customer Service

Retail Sales

Data Entry

Cash Handling

Education

1 Year of College

U.S. Military Service

Tools

Personal Computers

Computer Systems

Job description

What we can offer you:

• Career Growth — promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays for Full Time/Part Time
• Employees Health, Dental, Vision
• 401k match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Employee Stock Purchase Plan

Position Overview:

The Teller contributes to the success of a Retail Banking Center by ensuring accurate and efficient transaction processing, delivering excellent customer service, and maintaining operational discipline. The role may involve occasional evening and Saturday hours and working at different banking center locations based on staffing needs.

Position Responsibilities:

1. Customer Experience: Introduce and refer customers to the platform, provide remarkable service, resolve issues, and complete necessary documentation following company policies and security procedures.
2. Marketing Activities: Complete daily planning, act as a digital ambassador, and introduce customers to products and digital solutions.
3. Operational Risk: Ensure compliance with laws, regulations, policies, and procedures to mitigate losses.
4. Partnership: Enhance collaboration within the Banking Center and identify opportunities to add value to customers through partnerships.

Position Qualifications:

• 6 months of retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college
• 1 year of customer service experience
• Experience with personal computers, data entry, or internet search
• Preferred: Cash handling experience and proficiency with computer systems

Work Details:

Category A - 100% in-office hours: Monday - Friday 8:15-5:15, Saturday 8:15-12:15 as needed. Salary to be determined based on experience.

About Comerica:

We invest in our employees' future through comprehensive Total Rewards, including health, retirement, and time-off benefits. Upon offer, a background and fingerprint check are required. Some roles may require NMLS certification. Comerica is an equal opportunity employer committed to diversity and inclusion.