Teller

Vinton County National Bank (VCNB); Commercial Point (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

Vinton County National Bank (VCNB) is seeking a skilled teller to provide exceptional service to customers and manage cash transactions. The ideal candidate will demonstrate excellent oral and written communication skills, operate a cash drawer with precision, and be proactive in promoting bank products.

Key responsibilities include processing customer financial transactions, ensuring compliance with bank policies, and maintaining optimal cash handling standards.

Qualifications

• Excellent oral and written communication skills are required.
• Ability to operate a cash drawer/recycler with a high level of accuracy.
• Strong customer service orientation.

Responsibilities

• Provide Service Excellence to customers.
• Promote and cross-sell bank products and services.
• Manage cash drawer/recycler and perform teller functions.

Skills

Oral and written communication skills

Cash handling

Customer service

Problem-solving

Job description

Provide the highest level of Service Excellence to businesses and individual customers, and demonstrate excellent oral and written communication skills. Promote and cross-sell bank products and services, and make quality referrals to other bankers as appropriate. Manage a cash drawer/recycler and perform other teller functions as assigned. Ensure all activities are performed according to bank policies and regulations.

• Operate cash drawer/recycler with high level or accuracy
• Process customer financial transactions including deposit and loan business
• Accept checks for cashing or paying; verifies endorsement, validity, and funds
• Promote and cross-sell bank products and services, and make quality referrals to other bankers when appropriate
• Refer large or unusual transactions to a more experienced teller or banker
• Sells money orders, cashier’s checks, and processes cash advances
• Processes U.S. savings bonds for payment
• Answer phones, greet customers, and assist with directing lobby traffic as needed
• Perform ATM responsibilities as outlined by manager
• Ability to maintain established cash handling standards
• Consistently follows established bank policies and procedures and regulatory guidelines
• Demonstrates Service Excellence in all customer interactions
• Maintains work areas according to branch standards or other established security procedures
• All other duties as assigned