Teller

Centralbancompany; Branson West (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Centralbancompany in Branson West, MO is seeking a Teller to join a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts, while presenting a professional image as the face and voice of our company.

This role offers a relationship-based sales approach, with the chance to understand customer needs and provide solutions that meet them, along

Qualifications

• High School Diploma or GED is required.
• Cash handling and/or customer service experience preferred.
• Ability to count U.S. currency.
• Ability to stand for long periods and lift up to 20 lbs.

Responsibilities

• Process financial transactions accurately and timely in a friendly manner.
• Balance daily cash drawer and research differences.
• Listen to customers and communicate in a friendly, positive way.
• Deliver quality service per Legendary Service Standards.
• Identify customer needs and cross-sell bank products and services.
• Refer customers to other lines of business as appropriate.
• Participate in branch sales programs and meet goals.
• Perform teller duties per bank policies and regulations.
• Other duties as assigned.

Skills

Cash handling

Customer service

Communication

Team player

Education

High School Diploma or GED

Job description

The Teller works in a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process financial transactions accurately and timely in a friendly and professional manner.The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and assigned cash drawer, and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations.
• Demonstrate quality customer service by incorporating the Legendary Service Standards.
• Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer.
• Make referrals to other lines of business for traditional and non-traditional products and services.
• Actively participate in the branch sales program and goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Other duties as assigned.

High School Diploma or GED Certificate

Cash handling and/or customer service experience preferred

Ability to count U.S. currency

Must enjoy customer interactions including actively looking for referral opportunities, using a needs "based" sales model

Ability to stand for long periods of time

Ability to lift 20 lbs.