Teller

Central-Bank-c44c5195; Branson (MO); On-site; USD 27,000 - 32,000; Full time

Job summary

Central Bank in Branson, MO, is seeking a Teller to support daily banking transactions and serve customers in a friendly, professional manner. You will handle deposits, withdrawals, payments and account inquiries, acting as the face and voice of the branch.

The role emphasizes accuracy, cross-selling opportunities, and adherence to bank policies. The position is full-time and on-site at the Branson Main location with standard retail banking hours.

Qualifications

• Cash handling or customer service experience.
• Basic math skills required.
• Proficiency with PC and typing.
• Ability to count U.S. currency.
• Attention to detail and accuracy.
• Strong customer relations and communication skills.

Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner.
• Balance daily work and cash drawer; research differences as needed.
• Listen to customers and communicate in a friendly, positive manner.
• Provide quality service following Legendary Service Standards.
• Recognize customer needs and cross-sell bank products/services.
• Refer customers to other lines of business as needed.
• Participate in branch sales program and meet goals.
• Perform teller functions per bank policies and regulations.
• Other duties as assigned.

Skills

Cash handling

Customer service

Attention to detail

Math skills

Communication

Tools

PC

Typing

Job description

The Teller works in a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and assigned cash drawer, and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations.
• Demonstrate quality customer service by incorporating the Legendary Service Standards.
• Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer.
• Make referrals to other lines of business for traditional and non-traditional products and services as needed.
• Actively participate in the branch sales program and goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Other duties as assigned.

Requirements

• Cash handling and/or customer service experience preferred
• Basic math skills
• PC and typing skills
• Ability to count U.S. currency
• Attention to detail and a high degree of accuracy
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
• Look for cross-sell opportunities in a customer-centric manner
• Ability to stand for long periods of time and lift 20 lbs.

Position Type

Full Time - Regular

Department

Retail Main-010400

Location

Branson Main

Work Hours

Monday - Friday 8:00am - 5:00pm, rotating Saturdays 8:00am - 12:15pm

Standard Hours

40

Area of Interest

Retail Bank Services

Work Location Options

On-Site

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Career Areas

Community Involvement

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