FT Teller

BancFirst; Stroud (OK); On-site; USD 16,531 - 24,796; Full time

Job summary

BancFirst in Stroud, OK is seeking a reliable Teller to join our retail banking team. The ideal candidate will handle cash transactions accurately, provide friendly service, and promote BancFirst services to customers.

Responsibilities include paying and receiving, processing multiple transactions, selling money orders and official checks, upholding policies, and maintaining branch security. The role requires a high school diploma and strong communication skills; training is provided for

Qualifications

• Strong customer service and communication skills are essential.
• Ability to balance cash and meet balancing percentages defined by management.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Paying and receiving teller for retail and commercial customers with emphasis on accuracy.
• Process multiple transactions and promote BancFirst services through cross-selling.
• Sell money orders and official checks and maintain compliance with policies.
• Provide extraordinary customer service and uphold branch procedures.
• Assist with opening/closing duties and ensure security standards.

Skills

Customer service

Communication

Team player

Working under pressure

Critical thinking

Attention to detail

Education

High School Diploma/GED

Job description

Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful
• Receives and processes multiple transactions with emphasis on accuracy
• Sells money orders and official checks
• Promotes BancFirst services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply
• Extraordinary customer service will be required at all times
• Consistent execution of policies and procedures
• Regular and consistent attendance and punctuality is an essential function of the job
• Perform other job related duties or special projects as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

• High School Diploma/GED
• Knowledge of teller cash limits, teller machines, and preparation of teller work
• Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
• Maintain Branch cash vault (if applicable)
• Knowledge of consignment items and their issuance
• Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
• Work well individually and with a team while maintaining a positive attitude
• Must demonstrate a business professional image and demeanor
• Outstanding listening and communication skills, both written and verbal
• Work well under stress and deadlines while managing multiple tasks
• Critical thinking skills
• Ability to work various hours as assigned to meet the needs of the business (open/close branch)
• Able to perform opening and closing duties while maintaining security standards

PREFERRED SKILLS AND QUALIFICATIONS

• Previous teller experience a plus, but will train

PHYSICAL REQUIREMENTS

• Constant use of computer screens
• Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
• Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
• Ability to sit and/or stand for long periods of time during the workday
• Long periods of typing and repetitive motion
• Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)

HOURS

Full Time

M-F,Saturdays as scheduled

EOE - BancFirst is an Equal Opportunity employer.