Teller

Frost Bankers, Inc.; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Frost is seeking a Teller who will be the first point of contact for customers, providing exceptional service and managing transactions. Join a team that values integrity and relationships, and enjoy a career with comprehensive benefits and growth opportunities.

Benefits

Medical, dental, vision insurance

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Health and wellness programs

Employee Assistance Program

Referral bonuses

Qualifications

• Availability: Monday–Friday, 7:30am–1:30pm; Rotating Saturdays, 8:30am–1:30pm.

Responsibilities

• Provide exceptional customer service and teller services.
• Perform daily credit and debit transactions.
• Maintain cash on hand and prepare daily teller cash settlements.

Skills

Communication

Customer service

Tools

Microsoft applications

Job description

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Job Description

It’s about being kind because kindness is the best currency.

Do you love bringing a smile to someone’s face? Do you enjoy helping others in any way you can? Are you approachable, respectful, and enthusiastic when solving problems?

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. We’re committed to fostering an environment that reflects our values and encourages team members to be their best. Join our adaptable, integrity-driven team and become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who You Are

As a Teller, you are our first impression. You are the first point of contact for many customers and set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships spanning generations. They are empathetic problem-solvers who genuinely care for people and deliver our unique banking experience—making people want to stop by and say hello.

What You’ll Do

• Provide exceptional customer service and teller services that meet banking standards
• Perform daily credit and debit transactions following bank policies
• Maintain cash on hand and prepare daily teller cash settlements
• Handle change orders, wire transfers, bankcard advances, and negotiable instruments exchange
• Manage risk and practice loss prevention
• Use critical-thinking, accuracy, and efficiency in your work
• Act with Integrity, Caring, and Excellence to achieve positive outcomes

What You’ll Need

• Availability: Monday–Friday, 7:30am–1:30pm; Rotating Saturdays, 8:30am–1:30pm

Additional Preferred Skills

• Excellent communication skills
• Customer service excellence
• Proficiency in Microsoft applications
• Cash handling experience

Frost Benefits

We care about your health, family, and future. Our benefits include:

• Medical, dental, vision, disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off
• Tuition reimbursement
• Health and wellness programs, including Employee Assistance Program
• Referral bonuses and more

Since 1868, Frost has provided exceptional banking, investment, and insurance services across Texas. As one of the 50 largest U.S. banks by assets, we lead in customer satisfaction. Join us and be part of something bigger. Apply now to explore your potential at Frost.