Teller

Climb Credit Union; Arvada (CO); On-site; USD 55,104,000 - 60,614,000; Full time

Benefits offered by this job

401K Employer match

Medical, Dental, Vision Insurance

PTO 2 days

Volunteer Time Off 16 hours

11 Paid Holidays

EAP with 8 free sessions

Tuition Reimbursement

Employee loan rate reduction

Discounts on loans

Financial Investment/Counseling

Employee events

Job summary

Climb Credit Union is seeking a Teller to greet members in person or by phone, resolve inquiries, and process transactions with accuracy and a strong service mindset.

You will identify cross-sell opportunities, maintain balanced cash drawers, and perform required documentation while working with a team in a member-focused environment. Bilingual Spanish is a plus.

Qualifications

• 1 year to 3 years of similar or related experience.
• A high school education or GED.
• Able to operate basic office equipment and computer systems.
• Ability to lift up to 20 pounds.
• Bilingual Spanish preferred, not required.

Responsibilities

• Greet members and potential members, answer inquiries and resolve problems within authority.
• Refer issues beyond authority with recommendations.
• Identify cross-sell opportunities and promote services/products beneficial to members.
• Perform member transactions accurately with proper audit trails.
• Maintain records and required reports/tasks.
• Balance cash drawer at all times.

Skills

Greet members

Cross-sell

Customer service

Cash handling

Bilingual Spanish

Education

High school diploma or GED

Tools

10-key calculator

POS system

Computer keyboard

Job description

Description

The Teller is responsible for greeting members and potential members, identifying their perceived and unperceived needs and process transactions promptly and accurately. This position promotes quality member service, via the telephone or in person. Utilizes a thorough credit union product knowledge, exceptional cross selling and service skills and a professional demeanor to assist each member. Performs exceptional service, working both independently and as a team.

Why Climb Credit Union?

• As not-for profits and member-owned financial cooperatives, credit unions are incredibly unique institutions. Earnings are returned to members in the form of better rates, lower fees and great services. Be a part of a movement that pays it forward!


• Climb Credit Union was founded in 1951. We’re a stable, successful and growing financial institution, which is why we need you!


• A suite of outstanding benefits is available to employees who work 20 or more hours a week.


• In addition to healthcare, dental and life insurance, 401(k), and personal time off, we offer employee discounts on loans and other perks as well. Learn a ton with our on-the-job training programs and set yourself up for career and personal financial success.


• Climb Credit Union has been recognized as a top place to work by The Denver Post in 2024 & 2025 & 2026!


• This award recognizes our positive work environment and goal of fostering employee satisfaction, and it’s truly a testament to our efforts.

PERKS OF CLIMB CREDIT UNION

• 401K Employer match to 100% of 6% of your contribution


• Medical, Dental, Vision Insurance


• PTO (Paid Time Off) 2 additional personal days (Floating)


• VTO (Volunteer Time Off) 16 hours


• 11 Paid Holidays


• Employee Assistance plan focuses on wellness, mental health - 8 free sessions offered


• Tuition Reimbursement


• Employee loan rate reduction


• Discounts on Climb Credit Union loans and services


• Financial Investment/Counseling


• Employee events throughout the year

Check out this video to learn what drives us at Climb and how we make a difference every day, https://www.youtube.com/watch?v=XPGES8a9OSs https://youtu.be/FeEw2UqGudo (Spanish)

Requirements

What will you be doing?

• Greet members and potential members, answer all product and service inquiries and resolves problems within authority.


• Refers issues beyond their authority to the next level, along with their recommendations.


• Identifies cross sell opportunities and cross sells services/products beneficial to members in accordance to the credit union’s standards and goals.


• Performs member transactions, within authority, accurately, efficiently with good audit trail within credit union guidelines and policies


• Assures that appropriate records are maintained and required reports/tasks processed.


• Maintains a balanced check run and cash drawer at all times.


• Performs other related duties as assigned.

Qualifications:

• One year to three years of similar or related experience.


• A high school education or GED.


• Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion.


• Able to operate a 10-key calculator, typewriter, and computer keyboard.


• Ability to lift up to 20 pounds.


• Bilingual Spanish Preferred, Not a requirement.

This is a full-time, non-exempt position starting at the pay rate of $20.00 per hour with the possibility of incentive pay, which will be adjusted based on experience, education and qualifications.