Teletriage Clinical Support Specialist

Eventus WholeHealth; North Carolina; On-site; USD 21,000 - 34,000; Full time

Job summary

Eventus WholeHealth seeks a detail‑oriented Provider Support Specialist to assist clinicians in tele triage settings. You will prepare encounter notes, reconcile data, and ensure timely updates to PCPs and facilities.

Strong typing and prior scribing experience are valued for efficient charting and care transitions. Responsibilities include documenting triage encounters, entering labs and imaging results, and maintaining clear communication with patients and families to support seamless care

Qualifications

• Typing speed 45 wpm or greater is required.
• Medical Scribing experience is preferred and valuable for the role.
• High School Diploma or equivalent is required to qualify.

Responsibilities

• Ensure clinical providers can focus on triaging and patient care.
• Prepare clinical documentation for the provider as requested.
• Complete basic opening of encounter notes for acute Tele Triage visits.

Skills

Typing speed 45 wpm

Medical Scribing experience

Education

High School Diploma or equivalency

Job description

Position Summary:
Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

Provider Support:

• Ensure that all clinical providersare able to focus on triaging and taking care of patients
• Prepareclinical documentation for the provider as requested
• Completebasic opening of encounternotefor acute Tele Triage visits
• Perform medication reconciliation on patientswho are being seen for acute Tele Triage visits
• Enter lab and imaging results into patient’s chart
• Document appropriate triage note encounter and timeforCCMservices
• Send updates to PCPs for patients that are triaged
• Make phone calls to facilities to gather information for provider
• Check all forms of communicationseveral times daily to ensure patient needs are met. Primarily will be using Telemediq.
• Inform patientand family ofrecent visits, new orders and defer to provider when needed
• Communicate transitions of care to Tele Triage team to enhancepatient care and education

Qualifications/Education:

• High School Diploma or equivalency
• Typing speed of 45wpm or greater
• Medical Scribing experience preferred

Equal Opportunity Employer Statement
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.