Telesitter Observation Tech - Flex Team - PT .6 Days

Ultipro; Klamath Falls (OR); On-site; USD 23,000 - 34,000; Part time

Job summary

Sky Lakes Medical Center is seeking a Telesitter Observation Tech to monitor patients and respond to at-risk behaviors. You will provide continuous observation and communicate with patients through a microphone and headset, while promptly alerting the nursing staff when assistance is required.

The role requires strong communication, medical terminology understanding, typing and basic computer skills, and hospital environment experience.

Qualifications

• Must have good communication skills, both verbal and written.
• Good telephone etiquette required.
• Familiarity with medical terminology.
• Typing and basic computer operation skills.
• Experience in a hospital environment and clinical setting preferred.

Responsibilities

• Demonstrates proficiency in the visual camera monitoring system and communicates with patients via microphone and headset.
• Maintains continuous observation of assigned patients and alerts nursing staff as needed.
• Provides care to patients per the treatment plan under RN supervision.
• Participates in shift hand-offs and shares pertinent information.
• Explains information to patients without giving counseling or opinions.
• Seeks help promptly if a patient poses a threat and reports safety issues.
• Adheres to safety rules and participates in safety programs.

Skills

Good communication

Telephone etiquette

Medical terminology

Typing

Basic computer skills

Hospital environment experience

Education

High school diploma or equivalent

Job description

Telesitter Observation Tech - Flex Team - PT .6 Days

Requisition Number: TELES003291

• Part-Time
• On-site
• Hourly Range : $16.80 USD to $24.48 USD

Locations

Showing 1 location

Description

POSITION SUMMARY

To provide patient and family centered care in accordance with Sky Lakes Medical Center mission, philosophy, policies and procedures. Provides continuous observation and surveillance of assigned patients. Verbally redirects patients from engaging in at risk behaviors detrimental toward self or others. Alerts nursing staff if the patient requires assistance. Is knowledgeable and supportive of the organizations confidentiality and related hospital policies.

QUALIFICATIONS

Required: Good communication skills both verbal and written; Good telephone etiquette; Medical terminology; Typing and basic computer operation skills; Experience in hospital environment and clinical setting

Preferred: High school diploma or equivalent; Direct patient care.

TYPICAL PHYSICAL/MENTAL DEMANDS

Ability to organize, plan and prioritize work to complete within required time frames and to follow up on pending issues. Ability to perform multiple tasks simultaneously and remain calm under stressful situations. Ability to stand or sit for prolonged periods of time while remaining alert at all times. Need effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.

ESSENTIAL JOB FUNCTIONS

• Demonstrates understanding and proficiency in use of the visual camera monitoring system; ability to effectively communicate with patients using a microphone and headset.
• Maintains visual observation of assigned patients at all times. Verbally redirects patient over digital two-way audio device that is in patient room. Immediately alerts nursing staff if the patient requires assistance.
• Provides the appropriate care to the patient population based on the patient’s individualized treatment plan as assigned and supervised by the RN.
• Participates in hand-off of pertinent information/behaviors about assigned patients upon arrival and completion of shift assignment.
• Provides patient with explanation as necessary, but does not counsel or provide opinions.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazards from room and reports finding to primary nurse/charge nurse/hospital supervisor.
• Demonstrates safe work practices/attitudes, follows safety rules. Works to prevent unsafe conditions/behaviors and participates in organizational and departmental safety programs.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.

Licenses & Certifications

Required

CPR Hands Only

Equal Opportunity Employer
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