Telesales Team Manager

Remote Worker LTD.; United States; Remote; USD 65,000 - 110,000; Full time

Job summary

Remote Worker LTD. is seeking a Telesales Team Manager to lead a remote sales team and drive performance across our global customer base. You will coach, monitor KPIs, and collaborate with senior leaders to align targets with business goals while ensuring customer focus and profitability.

The role emphasizes people management, communication, and proactive problem solving in a fast-paced payments environment.

Qualifications

• 12 months minimum experience in a B2B sales leadership role.
• Experience in managing a team remotely.
• Strong background in managing and developing sales teams.
• Results-oriented with a track record of meeting and exceeding sales objectives.
• Ability to analyse performance metrics and implement necessary changes.
• Strong problem solving skills and a proactive approach to challenges.
• Strong people management skills.

Responsibilities

• Lead, inspire, and mentor a team of telesales agents to achieve high performance and exceed goals.
• Monitor key performance indicators, provide feedback, and identify areas for improvement.
• Foster a positive and collaborative team environment.
• Work closely with Senior Management & Directors to align team objectives with overall business goals.
• Coach individuals to improve quality and performance.
• Deliver 1-2-1s, and comply with HR policies at line manager level.
• Take a customer first approach whilst ensuring optimum profitability of all sales activity.

Skills

Remote team leadership

B2B sales leadership

Performance analysis

People management

Goal orientation

Problem solving

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Telesales Team Manager to join our ever evolving sales team and help shape the future of global commerce.

What you’ll own

• Lead, inspire, and mentor a team of telesales agents to achieve high performance and exceed goals
• Monitor key performance indicators, provide feedback, and identify areas for improvement
• Foster a positive and collaborative team environment
• Work closely with Senior Management & Directors to align team objectives with overall business goals
• Coach individuals to improve quality and performance.
• Deliver 1-2-1s, and comply with HR policies at line manager level
• Take a customer first approach whilst ensuring optimum profitability of all sales activity.

What you’ll bring

• 12 months minimum experience in a B2B sales leadership role
• Experience in managing a team remotely
• Strong background in managing and developing sales teams
• Results-oriented with a track record of meeting and exceeding sales objectives
• Ability to analyse performance metrics and implement necessary changes
• Strong problem solving skills and a proactive approach to challenges
• Strong people management skills

It’s a bonus if you have

• Excellent communication, motivation, and interpersonal skills
• Knowledge of using and managing a dialler would be advantageous

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.