Telephony Technician

Tyto Athene, LLC; San Diego (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k) match

Flexible Time Off

Job summary

Tyto Athene is seeking multiple Telephony Technicians to lead site surveys across 11 Naval Bases in the continental United States, focusing on DoD telephony infrastructure and system integrity.

Responsibilities include documenting configurations, diagrams, cabling, and testing results, and reporting thoroughly. The role requires collaboration with cross-functional teams, adherence to standards, and readiness for high-pressure environments.

Qualifications

• High school diploma or equivalent required.
• 5+ years in low-voltage cabling, telecommunications, or related field.
• Strong knowledge of PBX systems, VoIP protocols, and network fundamentals.
• Familiarity with cabling standards and network configurations.
• Active Secret clearance required.

Responsibilities

• Documentation and reporting of system configurations, diagrams, cabling, testing, changes and resolution steps for survey report.
• Collaborate with cross-functional teams to support project tasks and initiatives.
• Stay current with industry trends, best practices, and new technologies.

Skills

TCP/IP

VoIP & SIP

PBX systems (Avaya Cisco Mitel)

Low-voltage cabling

Network fundamentals (LAN/WAN)

Testing equipment (cable analyzers)

Documentation

Communication & collaboration

Education

High school diploma or equivalent

Associate degree or technical certification in electronics/telecommunications/IT

Tools

Cable analyzers

Continuity testers

Job description

Tyto Athene is searching for multiple Telephony Technicians with expertise in DoD telephony infrastructure to assist in completing site surveys at 11 Naval Bases throughout the continental United States.

Responsibilities:

• Documentation and Reporting: Maintain detailed records of system configurations, network diagrams, cabling, testing, changes made, and resolution steps for survey report.
• Collaboration and Support: Work closely with cross-functional teams to support project related tasks and initiatives.
• Compliance and Standards: Stay current with industry trends, best practices, and new technologies.

Qualifications

Required:

• Minimum of 5 years of experience in in low-voltage cabling, telecommunications, or a related field.
• Strong understanding of telecommunications principles, equipment, and protocols (e.g., TCP/IP, VoIP, SIP).
• Familiarity with cabling standards and network configurations is essential.
• Strong knowledge of PBX systems (e.g., Avaya, Cisco, Mitel), VoIP protocols (SIP, TCP/IP), and network fundamentals (LAN/WAN).
• Use specialized testing equipment, including cable analyzers and continuity testers, to verify cable functionality.
• Strong understanding of different cable types, telecommunications protocols, network topology, and electrical safety standards
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Ability to work effectively under pressure and in emergency situations.
• A high school diploma or equivalent is required, with an associate’s degree or technical certification in electronics, telecommunications, or IT being highly valued

Certifications:

Industry certifications like CompTIA Network+, Cisco CCNA, or manufacturer-specific certifications (Avaya, Mitel, etc.) can enhance career prospects

Physical Stamina:

• The role may require physical exertion, including climbing ladders or towers, lifting heavy equipment, and working in confined or awkward spaces.

Security:

Active Secret clearance required

Travel:

This position will require 85% travel

About Tyto Athene

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $75,000 – $85,000 This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.