Telephonic Triage RN

Healthcare Support Staffing; Atlanta (GA); On-site; USD 45,460 - 52,348; Full time

Job summary

A national healthcare staffing agency in Atlanta, GA, seeks an experienced RN for a role managing calls and providing medical information. Candidates should have a clear RN license, at least 2 years of acute clinical experience, and be able to communicate compassionately. The position requires working 12-hour shifts on weekends and potentially overnight hours. Pay ranges from $33.00 to $38.00, negotiable based on experience.

Qualifications

• Must have a clear and active RN license in the state of GA.
• At least 2 years of acute clinical experience required.
• Must be willing to work 12-hour shifts on weekends and potential overnight hours.

Responsibilities

• Establish and maintain supportive relationships with callers.
• Perform assessment of caller's needs and document accurately.
• Provide appropriate medical information to callers.

Skills

Professional communication

Compassionate phone interaction

Computer proficiency

Symptom assessment

Education

Active RN license in GA

Job description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Daily Responsibilities:

• Establishes and maintains supportive relationships with callers and their families.
• Performs professional assessment of caller's needs with accurate, concise documentation.
• Conducts thorough symptom assessment of caller's situation using established criteria and protocol.
• Utilizes established software, written materials, on-line resources and nursing background to provide callers with appropriate medical information.
• Provides caller with appropriate community resources as necessary.
• Refers more complex issues as needed for consultation.

Qualifications

• Must have clear and active RN license in the state of GA
• At least 2 years of acute clinical experience
• Ability to speak professionally and compassionately over the phone
• Proficient with computers and ability to navigate through various systems and document notes from callers
• Must be willing to work 12 hour shifts on weekends and potential overnight hours and holidays
• CANNOT have any time off requests in the first 3 months of tenure

Additional Information

Hours for this Position:

Sat, Sun, Mon- 12 hour shift between 7am-8:30 pm

Pay Rate:

$33.00- 38.00 (negotiated based on relevant experience)

If you are interested in being considered for this position, please click the apply button below.