Telephonic RN Triage — Weekday Day Shift (Sign-On Bonus)

10000 Sanford; United States; Remote; USD 40,000 - 62,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Sanford Health is hiring a telephonic triage nurse to answer patient inquiries by phone and assess symptom severity using triage algorithms. The role schedules appointments and routes patients to appropriate care over Day shifts in a clinic setting, with no on-call, holidays, or weekends required.

The position emphasizes documenting triage details in EHR, maintaining protocols, and educating patients during calls.

Qualifications

• Graduate from an accredited nursing program preferred.
• Bachelor’s Degree in nursing preferred.
• One year of healthcare experience preferred.
• RN license in the practicing state(s) required; multistate license acceptable.

Responsibilities

• Answers patient inquiries over the telephone and assesses symptom severity.
• Guides patients to appropriate care and schedules telephonic appointments.
• Documents triage information in health record systems for follow-up care.
• Maintains and updates triage protocols and department competencies.
• Educates patients based on telephonic interactions.

Skills

RN license

Phone triage

Healthcare communication

Nurse customer service

Education

Bachelor’s degree in nursing

Accredited nursing program graduate

Job description

Sanford Health is hiring a telephonic triage nurse to answer patient inquiries by phone and assess symptom severity using triage algorithms. The role schedules appointments and routes patients to appropriate care over Day shifts in a clinic setting, with no on-call, holidays, or weekends required.

The position emphasizes documenting triage details in EHR, maintaining protocols, and educating patients during calls.