Telephonic RN: Clinical Triage & Care Guidance

Weill Cornell Medicine; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Weill Cornell Medicine in New York, NY seeks a Registered Nurse - Clinical Triage to triage patients to appropriate care levels via the contact center. You will follow workflows to provide assessment, scheduling, and clinical guidance, contributing to safety and patient experience.

Requirements include a BSN, NY RN license, 2+ years RN experience, 1+ year in triage preferred, and Epic/electronic triage software experience.

Qualifications

• BSN degree and NY RN license.
• 2+ years RN experience.
• 1+ year telephone triage preferred.
• 1+ year Epic experience preferred.
• Experience in acute care/ ED preferred.
• Excellent communication skills.

Responsibilities

• Provide telephonic triage services.
• Navigate patients to appropriate site and time of care based on clinical needs.
• Assist scheduling provider appointments and communicating with providers.
• Support care coordination to reduce readmissions and manage health risks.
• Document in EMR per best practice guidelines.

Skills

Communication skills

Telephone triage

Clinical assessment

Patient education

Education

BSN

Tools

Epic

Electronic triage software

Job description

Weill Cornell Medicine in New York, NY seeks a Registered Nurse - Clinical Triage to triage patients to appropriate care levels via the contact center. You will follow workflows to provide assessment, scheduling, and clinical guidance, contributing to safety and patient experience.

Requirements include a BSN, NY RN license, 2+ years RN experience, 1+ year in triage preferred, and Epic/electronic triage software experience.