Telephonic Nurse Care Manager

Jobgether; United States; A distancia; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Competitive compensation

Benefits package

Professional growth opportunities

Virtual care technology

Descripción de la vacante

Jobgether, on behalf of a partner company, seeks a Telephonic Nurse Care Manager based in the United States. This fully remote role provides nurse-led, patient-centered support to individuals with chronic conditions using virtual assessments, RPM data, and IVR-driven insights.

You will interpret biometric data, develop individualized care plans, coordinate care with interdisciplinary teams, and promote self-management to reduce hospitalizations.

Formación

• Associate degree in nursing (ADN) or BSN from an accredited school.
• Active, unrestricted RN license.
• Compact Licensure (NLC) and/or California RN license as applicable.
• Minimum 5 years of broad clinical nursing experience.
• At least 3 years in care management, care coordination, home health, telehealth, or chronic disease management.
• Clinical experience with cardiac, pulmonary, or endocrine conditions is valuable.

Responsabilidades

• Conduct telephonic and virtual nursing assessments using biometric, RPM, and IVR data to identify trends and concerns.
• Develop and adjust individualized care plans based on patient needs and protocols.
• Use Motivational Interviewing to support adherence and self-management.
• Identify risks and escalate urgent concerns per guidelines.
• Coordinate referrals and transitions with interdisciplinary teams.
• Deliver proactive nursing interventions to improve outcomes and reduce avoidable visits.
• Maintain accurate documentation in the EHR of all interactions and care activities.
• Contribute to quality improvement initiatives and chart audits.

Conocimientos

RN licensure

Care management

Telehealth

RPM interpretation

Clinical assessments

Documentation (EHR)

Patient education

Educación

ADN/BSN (BSN preferred)

Active RN license

Compact/CA RN license

Herramientas

EHR systems

Telehealth platforms

Descripción del empleo

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Telephonic Nurse Care Manager based in the United States.

The Telephonic Nurse Care Manager provides remote, patient-centered nursing support to individuals living with chronic and complex health conditions, including heart failure, COPD, diabetes, and hypertension. Through virtual assessments, remote patient monitoring, and proactive outreach, this role helps patients manage their health safely and effectively from home. You will interpret biometric and interactive voice response (IVR) data, identify changes in clinical status, and develop individualized, evidence-based care plans. Working closely with patients, caregivers, and interdisciplinary care teams, you will promote self-management, coordinate care transitions, and help prevent avoidable hospitalizations and emergency visits. This position combines clinical judgment and compassionate communication with technology-enabled care delivery in a collaborative, fast-paced virtual environment. It is fully remote and offers the opportunity to contribute to improved patient outcomes and more accessible healthcare.

Accountabilities

• Conduct comprehensive telephonic and virtual nursing assessments, reviewing patient health status and interpreting biometric, remote patient monitoring (RPM), and IVR data to identify trends and potential concerns.
• Develop, implement, and regularly adjust individualized nursing care plans based on patient needs, personal goals, evidence-based practices, and established clinical protocols.
• Use Motivational Interviewing techniques to encourage healthy behavior changes, treatment adherence, and greater patient engagement in self-management.
• Identify clinical risks, changes in patient condition, and urgent situations, escalating concerns promptly in accordance with clinical guidelines.
• Coordinate care with internal and external interdisciplinary teams, including arranging referrals and supporting transitions across the care continuum.
• Deliver proactive nursing interventions designed to improve clinical outcomes, reduce preventable hospitalizations and emergency department visits, and lower overall care costs.
• Maintain accurate, timely, and comprehensive documentation of all patient interactions and care management activities in the electronic health record (EHR).
• Participate in quality improvement initiatives, chart audits, and performance reviews to strengthen clinical quality and patient outcomes.
• Complete care management activities in accordance with client-specific workflows, performance expectations, and service-level requirements.
• Maintain compliance with applicable clinical, regulatory, HIPAA, and organizational standards.

Requirements

• Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) from an accredited college or university; a BSN is preferred.
• Active, unrestricted Registered Nurse (RN) license.
• Compact Nursing Licensure (NLC) and/or California RN license, depending on the assigned position.
• At least 5 years of broad clinical nursing experience.
• At least 3 years of experience in one or more of the following areas: care management, care coordination, home health, transitions of care, telehealth, virtual care, or chronic disease management.
• Clinical experience managing conditions such as cardiac, pulmonary, and endocrine disorders is valuable.
• Strong clinical assessment, critical-thinking, and decision-making skills, particularly in remote care settings.
• Excellent verbal and written communication skills, with the ability to build effective relationships with patients, caregivers, colleagues, and clients.
• Strong organizational and time management abilities, including the capacity to prioritize competing responsibilities and manage patient needs effectively.
• High level of accountability for patient safety, care quality, and clinical outcomes.
• Ability to work independently while collaborating effectively with distributed, interdisciplinary teams.
• Strong computer proficiency, including EHR documentation, navigating multiple technology platforms, and troubleshooting basic technical issues.
• Flexibility to work assigned time zones and schedules according to client needs.
• Ability to maintain a private, quiet, secure, and distraction-free home office with reliable high-speed internet.
• Comfort with extended periods of sitting and performing computer-based tasks.

Benefits

• Competitive compensation.
• Comprehensive employee benefits package.
• Fully remote, home-based work environment.
• Opportunity to work with virtual care and remote patient monitoring technologies.
• Mission-driven and collaborative culture focused on innovation and patient impact.
• Opportunities for professional growth and development.