TELEPHONE OPERATOR

Universal Hospital Services Inc.; West Palm Beach (FL); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Generous paid time off

Job summary

Wellington Regional Medical Center is seeking a per diem PBX operator to join our frontline communications team in Wellington, FL. You will manage the hospital PBX system, relay calls, and assist visitors while remaining flexible to float to related departments as needed.

We value accuracy, strong verbal and written communication, and the ability to work across admitting, business office, and ER areas. This role supports our patient-first mission within the UHS network.

Qualifications

• High School or GED diploma required or preferred.
• Minimum 1 year experience as a PBX operator or in a related environment preferred.
• Willingness to be cross-trained in other areas (Admitting, Business Office, ER).
• Excellent verbal and written communication, detail orientation, and organizational skills.

Responsibilities

• Operate the hospital PBX system to relay incoming, outgoing, and interoffice calls.
• Process all incoming, outgoing, and interoffice communications accurately.
• Assist visitors to appropriate locations and float to other areas as needed.

Skills

Verbal communication

Written communication

Detail oriented

Organizational skills

Medical terminology

Basic computer knowledge

Filing skills

Typing skills

Education

High School or GED

Job description

Responsibilities

This opportunity is a per diem position.

Wellington Regional Medical Center is located in Wellington, Florida. It is a 235-bed, acute care hospital, owned by a subsidiary of Universal Health Services, Inc., a highly respected healthcare management organization.Wellington Regional is proud to have provided high quality healthcare services to the residents of Palm Beach County since 1986. As a community hospital, accredited by The Joint Commission, Wellington Regional prides itself on its continued commitment to remain on the forefront of advanced technologies and expand programs and services to meet the needs of the growing community it serves. We promote an environment that fosters compassion, teamwork, innovation and opportunities for professional growth. Our mission is supported by our commitment to fair and ethical treatment for all.

Service excellence is a part of all we do at Wellington Regional Medical Center. Our team is guided and held accountable by the following core standards:

• Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.
• Demonstrate professionalism and excellence by looking professional, taking responsibility for our actions and delivering excellence in our everyday work.
• Practice teamwork by actively participating in decision-making and process improvement, communicating effectively and focusing on the problem/issue, not the person.

If our core standards inspire you, Wellington Regional Medical Center is a place where your career can grow.

Here, safety is more than a priority—it’s our guiding value, and we’re committed to achieving zero preventable harm. We do what’s right, learn from every experience, and create a supportive environment where every team member can thrive.

Join us and become part of a community committed to excellence where caring for one another is at the heart of everything we do.

To learn more visit Welcome to Wellington Regional Medical Center | Wellington, FL

Job Requirements

Assumes responsibility and accountability for the accurate processing of all incoming, outgoing, and interoffice calls. Operates the hospital PBX system in order to relay incoming, outgoing, and interoffice calls appropriately. Perfoms various hospital communication and clerical duties. Assists incoming visitors to the appropriate locations and has a willingness to be cross-trained and will float to other areas or departments if the need arises.

As a Wellington Regional Medical Center employee, you will be part of a first-class organization offering:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Educational Assistance
• SoFi Student Loan Refinancing Program
• Career development opportunities across UHS and its 300+ locations!
• HealthStream online learning catalogue with plenty of free CEU courses

Qualifications

High School or GED Diploma preferred.

Minimum of 1 year experience as a PBX operator or related environment preferred, but not necessary.

Willingness to be cross-trained in other areas. (Admitting, Business Office, ER)

Excellent verbal and written communication skills, detail oriented and organizational skills required.

Medical Terminology

Basic Computer Knowledge

Filing Skills

Typing Skills

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

What do our current employees value at Wellington Regional Medical Center & UHS?

A safe and supportive environment that puts patient care first. One of the most rewarding aspects of working at Wellington Regional Medical Center is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. You are never alone, as you are part of a large, nationwide network of employees and leaders who routinely exchange ideas, and review current topics within the industry. We are proud of our robust continuing education options and opportunities for skills diversification and career advancement with UHS. We want to help you succeed and grow in your profession and enjoy a sense of belonging and trust that comes through your expanding experience. At UHS, you have a voice.