Telephone Operator

Episcopal Health Services, Inc.; New York (NY); On-site; USD 36,000 - 40,000; Full time

Job summary

St. John’s Episcopal Hospital in Queens, NY, is seeking a Telephone Operator to handle incoming calls and route them to the correct departments. The role requires 2+ years of experience and a high school diploma.

Shift and hours vary, with pay between $26.67 and $28.03 per hour. The operator will manage a multi-position console, relay messages, and maintain accurate staff and patient contact information.

Qualifications

• 2+ years experience as a telephone operator.
• High School diploma or GED or better.
• Ability to operate multi-position telephone console.

Responsibilities

• Operate multiple position telephone switchboard to relay incoming, outgoing, and interoffice calls.
• Respond to inquiries from calls as per Hospital policy.
• Take and relay messages for staff members.
• Maintain current file of patients' names, room location, and telephone extensions to expedite relaying calls.
• Maintain list of resident doctors and technicians on call for the day.

Skills

Phone operator exp

Education

High School Diploma or GED

Job description

• Pay or shift range: $26.67 USD $28.03 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Who We Are:

St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.

Come Grow With Us!

Shift:Varies

Hours:Varies

Pay:$26.67 - $28.03 per hour

Job Description:

The Telephone Operator is responsible for properly answering all incoming telephone calls, responding to inquiries, and transferring calls to the correct departments.

Responsibilities:

• Operate multiple position telephone switchboard to relay incoming, outgoing, and interoffice calls
• Respond to inquiries from calls as per Hospital policy
• Take and relay messages for staff members
• Maintain current file of patients' names, room location, and telephone extensions to expedite relaying calls
• Maintain list of resident doctors and technicians on call for the day

Requirements:

• 2+ years experience as telephone operator
• High School diploma or equivalency required
• Ability to operate multi-position telephone console

Qualifications

Education

Required

High School Diploma or GED or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.