TeleOps Quality Analyst - Data & Pilot Feedback

Figure; San Jose (CA); On-site; USD 34,095 - 48,560; Full time

Job summary

Figure, a San Jose, CA-based AI robotics company, seeks a TeleOps Quality Support specialist to ensure data quality from pilot sessions. You will review teleop data, identify quality issues, and produce assessment reports that guide the AI team.

This is a six-month fixed-term, full-time role with an starting hourly rate of $30. You will collaborate with AI and pilot teams, track quality trends, and help scale learning humanoid robots deployment.

Qualifications

• Strong attention to detail and ability to apply consistent evaluation logic across diverse scenarios.
• Clear written and verbal communication skills.
• Comfortable navigating computer-based tools and quickly learning new software.
• Patient, quality-focused mindset with the ability to juggle multiple assignments.
• Reliable, self-motivated work style and a collaborative spirit within a fast-paced environment.

Responsibilities

• Review teleop data collection sessions against established quality standards.
• Identify and document issues including technique inconsistencies, incomplete sequences, and edge-case scenarios.
• Produce qualitative assessment reports for team leaders to deliver to the pilot team.
• Collaborate with the AI and pilot teams to refine quality criteria over time.
• Track quality trends across shifts and flag systemic issues early.
• Maintain high throughput and consistent evaluation quality across large review batches.
• Contribute feedback on workflow improvements and tool enhancements.

Skills

Attention to detail

Communication skills

Software literacy

Multitasking

Collaborative

Job description

Figure, a San Jose, CA-based AI robotics company, seeks a TeleOps Quality Support specialist to ensure data quality from pilot sessions. You will review teleop data, identify quality issues, and produce assessment reports that guide the AI team.

This is a six-month fixed-term, full-time role with an starting hourly rate of $30. You will collaborate with AI and pilot teams, track quality trends, and help scale learning humanoid robots deployment.