Telemedicine Facilitator

Wellpath / Correct Care Solutions; Collegeville (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

DailyPay, receive your money as you earn it

Tuition Assistance

Employee Assistance Program (EAP)

Company paid life insurance

Tax free Health Spending Accounts (HSA)

Wellness program

Discounted rates for home and auto loans

Job summary

A leading healthcare company is seeking a Telemedicine Facilitator to manage and coordinate telemedicine programs effectively. The role involves troubleshooting technology, scheduling appointments, and ensuring seamless communication with medical staff and patients. Ideal candidates should have a medical assistant certification, experience in Microsoft Office, and a passion for providing quality care to underserved populations. This position offers excellent career growth opportunities and various perks including tuition assistance and wellness programs.

Qualifications

• Successful completion of an accredited CMA course is required.
• Proficiency in using Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Medical assistant certification is needed.

Responsibilities

• Coordinate and implement the telemedicine program effectively.
• Provide technical support for telemedicine services.
• Document medical data in collaboration with healthcare providers.
• Facilitate program meetings and manage schedules across facilities.
• Coordinates telemedicine processes from initial request to training and site communications.

Skills

Technical support skills

Communication skills

Microsoft Office proficiency

Education

Accredited CMA Course

Medical assistant certification

Tools

Microsoft Office

Job description

We're on a path to better healthcare.
Join us

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Perks and Benefits

• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service.

Why Us

Now is your moment to make a difference in the lives of the underserved.

If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.

How you make a difference

The Telemedicine Facilitator at PADOC will work to coordinate, track, and implement the telemedicine program. They will ensure that all necessary technology is available for telemedicine appointments, troubleshoot technical issues, and communicate with patients and medical staff to facilitate successful telemedicine visits. The Telemedicine Facilitator will also maintain accurate records and documentation related to telemedicine appointments and usage.

Key Responsibilities

• Assists in the coordination and implementation of the telemedicine program, including supporting new telemedicine implementations and provider startup.
• Provides technical support for telemedicine services and facilitates telemedicine provider and vendor schedules across multiple facilities.
• Facilitates program meetings, takes and distributes meeting minutes, and creates/distributes program communications as needed.
• Performs scribe duties by documenting medical data in collaboration with healthcare providers.
• Coordinates telemedicine processes, including initial request receipt and review, provider alignment, site communications, and technology implementation and training.

Qualifications & Requirements

Education

• Successful completion of an accredited CMA Course.

Experience

• Experience using Microsoft Office applications including Word, Excel, Powerpoint, and Outlook.

Licenses/Certifications

• Medical assistant certification.

We are an Equal Employment Opportunity/Affirmative Action Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.