Telematics Support Specialist

Coulter Services; Bargersville (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Coulter Services in Bargersville, IN is seeking a Fleet Telematics Support Technician to assist employees with GPS and telematics systems, ensuring vehicles and equipment stay reliable and ready for critical work.

You will troubleshoot devices, document issues, and collaborate with fleet, operations, and field teams to drive improvements in system performance and reliability.

Qualifications

• Safety-minded, service-oriented approach to customer and internal support.
• Strong communication skills for clear, professional troubleshooting and documentation.
• Interest and aptitude for vehicle technology and fleet telematics.
• Ability to work collaboratively and support continuous improvement.
• Potential for growth into specialized technical or leadership responsibilities.

Responsibilities

• Provide technical support for GPS/telematics devices, installations, and configurations.
• Troubleshoot device issues and connectivity problems to restore service.
• Document service requests, actions taken, and resolutions for tracking and follow-up.
• Collaborate with fleet, operations, and field teams to identify recurring problems.
• Recommend improvements to enhance system performance and reliability.

Skills

Safety minded

Service oriented

Clear communication

Vehicle tech aptitude

Team collaboration

Growth potential

Job description

Fleet Telematics Support Technician supports construction fleet connectivity by assisting employees with GPS and telematics systems, ensuring vehicles and equipment remain reliable and ready for critical work.

Key Responsibilities

• Provide technical support for GPS/telematics devices, installations, and configurations.
• Troubleshoot device issues and connectivity problems to restore service.
• Document service requests, actions taken, and resolutions for tracking and follow-up.
• Collaborate with fleet, operations, and field teams to identify recurring problems.
• Recommend improvements to enhance system performance and reliability.

Qualifications & Skills

• Safety-minded, service-oriented approach to customer and internal support.
• Strong communication skills for clear, professional troubleshooting and documentation.
• Interest and aptitude for vehicle technology and fleet telematics.
• Ability to work collaboratively and support continuous improvement.
• Potential for growth into specialized technical or leadership responsibilities.