Telemarketer - State Farm Agent Team Member

Dennis Donnelly - State Farm Agent; Largo (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Professional sales experience

Advancement opportunities

Job summary

Dennis Donnelly State Farm Agency is seeking motivated, outgoing individuals for a Telemarketer – State Farm Agent Team Members role. You will engage with prospective customers, identify insurance needs, generate qualified leads, and schedule appointments to help grow the agency.

Ideal candidates are confident on the phone, reliable, organized, and driven by performance and earnings. Prior insurance experience is not required, but strong sales and customer service skills are valued, with

Qualifications

• Experience in sales, telemarketing, or customer service.
• Strong communication and relationship-building skills.
• Comfortable with outbound calls and meeting performance goals.
• Dependable, organized, and proficient with CRM systems.
• Insurance experience is a plus but not required.
• Bilingual Spanish/English is highly sought after and a strong plus.

Responsibilities

• Make outbound calls to prospective customers and generate qualified leads.
• Build rapport, identify customer needs, and provide basic insurance information.
• Schedule appointments and follow up with prospects from agency lead sources.
• Maintain accurate prospect, call, and appointment records in CRM systems.
• Meet weekly and monthly lead-generation, appointment, and sales goals.
• Follow State Farm guidelines, agency procedures, and compliance requirements.
• Work with the agency team to support customer acquisition, retention, and growth.
• Deliver a professional and positive customer experience.

Skills

Sales

Telemarketing

Customer service

Communications

CRM systems

Bilingual Spanish/English

Tools

CRM systems

Job description

Benefits:

• Performance-based bonus opportunities
• Retirement benefits
• Performance-driven earning opportunities
• Professional sales and insurance industry experience
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Position Overview

Dennis Donnelly State Farm Agency is seeking motivated, outgoing, and goal-oriented individuals to join our team as Telemarketer – State Farm Agent Team Members. This is an excellent opportunity for someone who enjoys talking with people, building relationships, generating new business opportunities, and working toward measurable goals. In this role, you will help drive agency growth by connecting with prospective customers, identifying potential insurance needs, generating qualified leads, and scheduling appointments for the agency team.

We are looking for individuals who are confident on the phone, dependable, organized, and motivated by both professional growth and performance-based earning opportunities.

Previous insurance experience is a plus, but we are also interested in candidates who bring strong communication, customer service, telemarketing, or sales abilities and are willing to learn the insurance industry.

Candidates who are fluent in both Spanish and English may qualify for additional compensation and/or benefits based on bilingual proficiency, responsibilities, and agency needs.

You should enjoy working in an environment where individual effort and results matter. Successful candidates will be willing to learn, accept coaching, consistently follow up with prospects, and work toward clearly defined weekly and monthly goals.

Responsibilities

• Make outbound calls to prospective customers and generate qualified leads.
• Build rapport, identify customer needs, and provide basic insurance information.
• Schedule appointments and follow up with prospects from agency lead sources.
• Maintain accurate prospect, call, and appointment records in agency systems and CRM.
• Meet weekly and monthly lead‑generation, appointment, and sales goals.
• Follow State Farm guidelines, agency procedures, and compliance requirements.
• Work with the agency team to support customer acquisition, retention, and growth.
• Deliver a professional and positive customer experience.

Qualifications

• Sales, telemarketing, or customer service experience preferred.
• Strong communication and relationship‑building skills.
• Comfortable with outbound calls and meeting performance goals.
• Dependable, organized, and comfortable using CRM systems.
• Insurance experience is a plus but not required.
• Bilingual Spanish/English is highly sought after and a strong plus.

Bilingual Candidate Advantages

• Communicate directly with Spanish‑speaking prospects and customers.
• Assist with outreach and lead‑generation efforts within Spanish‑speaking communities.
• Help the agency expand relationships within a broader customer base.
• Support bilingual customer communications and relationship development.
• Qualify for additional compensation and/or benefits when applicable based on proficiency, responsibilities, and agency needs.

What We're Looking For

The ideal candidate is energetic, dependable, competitive, personable, and comfortable starting conversations with new people. You should enjoy working in an environment where individual effort and results matter. Successful candidates will be willing to learn, accept coaching, consistently follow up with prospects, and work toward clearly defined weekly and monthly goals.

You do not need years of insurance experience to be considered. Candidates with strong sales potential, customer service skills, communication abilities, and a willingness to learn are encouraged to apply.

If you are looking for an opportunity to strengthen your sales skills, develop insurance industry experience, contribute to the growth of an established agency, and pursue advancement opportunities based on your performance, we encourage you to apply.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting employment with a State Farm agent, you are not guaranteed future employment with State Farm Insurance Companies.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.