Telehealth Wellness Visit Medical Assistant (Remote)

PIH Health; Cerritos (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

PIH Health seeks a Wellness Visit Medical Assistant (WVMA) to support the first phase of the Medicare Annual Wellness Visit under a licensed practitioner's supervision. After onsite training and competency validation, the role transitions to a remote telehealth-based initial visit.

You will review preventive care needs, document patient-reported medications and histories, record findings in the EHR, and prepare patients for the second, in-person portion with a Nurse Practitioner.

Responsibilities

• Assist with the first phase of the Medicare Annual Wellness Visit under supervision.
• Conduct the initial visit via telehealth after onsite training and competency validation.
• Review preventive care needs and document patient-reported medications and medical histories.
• Document findings in the EHR and prepare patients for the second portion of the visit with a Nurse Practitioner.
• Coordinate patient outreach, scheduling, and collaborate with practitioners, Population Health, Coding, and clinic staff.

Job description

The Wellness Visit Medical Assistant (WVMA), under the supervision of a licensed practitioner, supports the first phase of a two-part Medicare Annual Wellness Visit (AWV). Following successful onsite training and competency validation, the position transitions to a primarily remote role conducting the initial visit via telehealth. The WVMA reviews preventive care needs and quality care gaps using approved protocols, obtain and documented patient-reported medications and medical histories, documents findings in the electronic health record (EHR), and prepares patients for the second portion of the visit, which is completed in person by a Nurse Practitioner. The WVMA is also responsible for patient outreach, scheduling, and collaborating with practitioners, Population Health, Coding, and clinic staff to improve quality outcomes, patient experience, and regulatory compliance.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.