Telehealth Nurse

Hey Jane; United States; Remote; USD 90,000 - 93,000; Full time

Job summary

Hey Jane is seeking passionate Registered Nurses to provide compassionate care in a remote setting. This role involves triaging, assessing, and educating patients on medication abortion treatment. Join a team dedicated to reproductive justice and innovative healthcare delivery.

Benefits

Equity

Generous PTO

Health Benefits

Qualifications

• 2+ years clinical nursing experience required.
• Active RN state licensure in specified states.

Responsibilities

• Triage and assess patient complaints.
• Provide care education to patients via text or phone.
• Collaboration with providers and departments.

Skills

Decision-Making

Communication

Organizational Skills

Time Management

Cultural Sensitivity

Education

BSN

Tools

Telehealth

Job description

Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, and WA.

We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help.

From day one, we've been committed to providing safe, discreet medication abortion treatment—and have helped more than 80,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone.Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.

We are looking for Registered Nurses with a passion for reproductive justice and trauma informed care who are eager to be at the forefront of a new model of care delivery that leverages telemedicine to challenge the status quo in healthcare. In this position, you will provide direct education, counseling, and clinical care to patients undergoing medication abortion treatment. This remote nursing position provides triage and nursing assessment by responding to electronic portal messages from patients with clinical questions and concerns. Registered nurses will provide patient-specific nursing care and advice in a compassionate, caring, culturally and ethnically sensitive manner.

We are currently hiring for full time RNs.

Working hours: 40 hours per week working 4-10 hour shifts

Compensation: $90,000-$93,000/yr plus equity, generous PTO, and health benefits

Responsibilities

• Triage and assess patient complaints, providing education, interventions, and referrals as appropriate
• Completing nursing assessments
• Provide care education to patients through text or over the phone
• Taking occasional after hours on-call (compensated)
• Collaboration with providers and other departments
• Adhere to compliance guidelines throughout processes (OSHA, FDA, HIPAA)
• Review medical intakes and determine patient eligibility for treatment.

Requirements

• BSN prepared RN from an accredited nursing education program
• 2+ clinical nursing experience
• Active state licensure (RN) and licensed in one or more of the following states: CA, CO, IL, NJ, NY, WA, VA
• RN experience in either direct abortion care/L&D/Outpatient OBGYN or Fertility.
• Excellent decision-making skills and verbal and written communication skills
• Great organizational and time management skills
• Demonstrated experience in working with diverse groups, including diversity in race, ethnicity, economic status, and educational background
• Skilled at using online tools and technology to deliver care and communicate with patients
• Comfort in counseling on sensitive health issues, such as abortion and birth control
• Commitment to reproductive justice, and ability to provide judgment-free abortion care
• Demonstrated understanding of regulatory requirements and organizational policies relating to patient information and consultation services
• Eager to engage in constant process improvement to help refine tools and operations for improved care delivery
• 1+ years providing abortion care

Bonus points

• Bilingual in Spanish
• Startup experience
• Experience in clinical telephone triage
• Competency in providing trauma-informed care
• 1+ year of telehealth experience
• Compact RN license

At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare—and bring that same vision to our workplace. We’re an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.