Telehealth Mental Health Care Coordinator

Centralnassau; Plainview (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long Term Disability

Life Insurance

Employee Discounts

Job summary

CN Guidance & Counseling Services on Long Island seeks a qualified professional to join the CN Guidance FACT Team delivering comprehensive, community-based services to individuals with severe mental illness. You will manage records, coordinate care, and help drive quality improvement and safe, compliant service delivery.

The role requires clinical experience in mental health settings, a bachelor’s or master’s degree (or higher) in related fields, and driver’s license.

Qualifications

• Bachelor’s or master’s degree in social work, psychology, rehabilitation counseling, or related field preferred.
• Peer counselor certification is accepted.

Responsibilities

• Manages medical records and coordinates the management information system.
• Maintains complete case records in accordance with record-keeping principles.
• Oversees Quality Improvement, Utilization Review, and Performance Improvement activities.
• Plans and coordinates services to support case management and care coordination.
• Ensures service plans reflect recipient needs and are updated with clinical language.
• Understands Medicaid, Medicare, DSS and SPOA housing applications.
• Facilitates data sharing to support partnered decision-making and progress updates.
• Completes QI training during onboarding and participates in refresher training.
• Cultivates an inclusive culture and ensures safe working environment.
• Adheres to safety protocols and maintains a safe workplace.
• Provides direct, Telehealth and collateral services in the office or community.
• Other duties as assigned.

Education

Bachelor, master's degree or higher in social work, psychology, rehabilitation counseling, or related field

Peer counselor certification accepted

Job description

CN Guidance & Counseling Services on Long Island seeks a qualified professional to join the CN Guidance FACT Team delivering comprehensive, community-based services to individuals with severe mental illness. You will manage records, coordinate care, and help drive quality improvement and safe, compliant service delivery.

The role requires clinical experience in mental health settings, a bachelor’s or master’s degree (or higher) in related fields, and driver’s license.