Telehealth Medical Assistant

Actalent; Chicago (IL); À distance; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation

Résumé du poste

Actalent is seeking a remote Certified Medical Assistant (CMA) to support patients through a telehealth program from home. You will be the first point of contact, guiding patients through at-home testing and monitoring, and documenting vital signs with HIPAA-compliant care.

In a fast-paced, fully remote environment, you’ll handle high-volume calls, maintain EMR records (Athena and other platforms), and provide compassionate, patient-focused service.

Qualifications

• Active CMA certification from recognized bodies.
• Minimum of 3 years of Medical Assistant experience.
• Strong clinical knowledge to recognize abnormal vitals.
• Excellent communication and patient service skills.
• Comfortable working independently in a remote environment.
• Reliable high-speed internet and dedicated workspace.

Responsabilités

• Support patients through a virtual healthcare program.
• Handle high-volume inbound calls with professionalism and empathy.
• Guide patients through at-home testing and monitoring equipment.
• Collect and document patient vitals accurately.
• Identify out-of-range vitals and escalate concerns appropriately.
• Maintain records in EMR/telehealth platforms while ensuring HIPAA compliance.

Connaissances

Empathy and patient service

Strong communication

Remote work independence

Tech savviness

Multitasking across systems

Formation

CMA certification (AAMA/AMT/NRCMA/NCCT/NHA)

Outils

Athena EMR

Telehealth platforms

Description du poste

Remote Certified Medical Assistant (CMA)

Fully Remote | Patient-Focused Telehealth

Looking for a remote opportunity where you can continue making a difference in patients' lives from home?

We're seeking compassionate, tech-savvy Certified Medical Assistants (CMAs) to join a rapidly growing telehealth program. In this role, you'll be the first point of support for patients as they navigate at-home health monitoring, providing guidance, education, and exceptional customer care.

This is an excellent opportunity for experienced CMAs who enjoy patient interaction, thrive in a fast-paced environment, and want the flexibility of working remotely while continuing to utilize their clinical skills.

What You'll Do

Support patients through a virtual healthcare program

Handle high-volume inbound calls with professionalism and empathy

Guide patients through at-home testing and monitoring equipment

Collect and document patient vital signs accurately

Identify out-of-range vitals and escalation concerns appropriately

Utilize EMR and telehealth platforms to maintain accurate records

Deliver an outstanding patient experience while maintaining HIPAA compliance

What We're Looking For

Required Qualifications

• Active CMA certification from AAMA, AMT, NHA, NRCMA, or NCCT

• Minimum of 3 years of Medical Assistant experience

• Strong clinical knowledge with the ability to recognize abnormal vital signs

• Excellent communication and patient service skills

• Comfortable working independently in a remote environment

• Reliable high-speed internet connection and dedicated workspace

• Strong computer skills and ability to navigate multiple systems simultaneously

Preferred Qualifications

• Previous telehealth or remote healthcare experience

• Experience with Athena or other EMR systems

• HIPPA Compliant workspace

Job Type & Location

This is a Contract position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 15, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.