Telehealth Medical Assistant

Actalent; Barrington (IL); Remote; USD 10,000 - 60,000; Full time

Job summary

Actalent is seeking dedicated Certified Medical Assistants for a remote Telehealth program. In this role, you will assist patients by providing support and guidance on their kits, handling calls, and ensuring accurate collection of vital signs, all while delivering exceptional customer service in a high-volume environment.

Benefits

Medical, dental & vision benefits

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Employee Assistance Program

Qualifications

• Active CMA certification required.
• Minimum of 3 years experience as CMA.
• Proficiency in telehealth and EHR systems.

Responsibilities

• Assist patients with telehealth services and inbound calls.
• Ensure accurate collection of patient's vitals.
• Provide exceptional customer service in a remote setting.

Skills

Customer service skills

Time management

Problem-solving

Tech-savviness

Education

Certified Medical Assistant certification

Tools

Telehealth platforms

Electronic health records systems

Job description

1 week ago Be among the first 25 applicants

Job Description

Seeking dedicated and patient-oriented Certified Medical Assistants to assist with a Telehealth program project. This is a fully remote position where you will play a crucial role in assisting patients. CMAs will offer support and guidance on the use of their kits provided to them. You will be responsible for handling inbound calls, offering exceptional customer service, and ensuring accurate collection of patient's vitals. This is a high-volume, remote environment where empathy, efficiency, and accuracy are essential.

• Active Certified Medical Assistant (CMA) certification is required (accepted from AAMA, AMT, NHA, or NCCT).
• Minimum of 3 years experience as a CMA.
• Strong customer service skills with the ability to communicate effectively and empathetically.
• Proficiency in using telehealth platforms and electronic health records (EHR) systems.
• Ability to work independently and manage time effectively in a remote work environment.
• Excellent problem-solving skills and attention to detail.
• Tech-savvy and able to work with computers independently.
  
  

Remote Medical Assistant

Job Description

Seeking dedicated and patient-oriented Certified Medical Assistants to assist with a Telehealth program project. This is a fully remote position where you will play a crucial role in assisting patients. CMAs will offer support and guidance on the use of their kits provided to them. You will be responsible for handling inbound calls, offering exceptional customer service, and ensuring accurate collection of patient's vitals. This is a high-volume, remote environment where empathy, efficiency, and accuracy are essential.

Essential Skills

• Active Certified Medical Assistant (CMA) certification is required (accepted from AAMA, AMT, NHA, or NCCT).
• Minimum of 3 years experience as a CMA.
• Strong customer service skills with the ability to communicate effectively and empathetically.
• Proficiency in using telehealth platforms and electronic health records (EHR) systems.
• Ability to work independently and manage time effectively in a remote work environment.
• Excellent problem-solving skills and attention to detail.
• Tech-savvy and able to work with computers independently.
  
  

Additional Skills & Qualifications

• Previous experience in a telehealth or remote healthcare setting is preferred.
• Bilingual in Spanish is preferred but not required.
• Must have a reliable internet connection and a quiet, dedicated workspace for HIPAA privacy.
  
  

Work Environment

100% remote position. CMAs can be located anywhere throughout the U.S. but operate on Eastern Time Zone. Candidates must have a private enclosed office space in their home where they can shut the door and not have any loud distractions/interruptions from others due to HIPAA privacy. Cannot work outside of their home (e.g., coffee shop, library). Schedule is Monday through Friday, no weekends, no holidays. Shifts are from 8am EST to 4:30pm EST or 12pm EST to 8pm EST.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 17, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [e-mail] for other accommodation options.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider

• Industries

  Business Consulting and Services

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