Telehealth Behavioral Health Assessment Specialist

Access Center Services, LLC; Franklin (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Community Health Systems, Inc. seeks a Behavioral Health Assessment Specialist to conduct consultative behavioral health assessments via phone and televideo, support psychiatric triage, and determine level of care for patients across affiliated facilities.

This role improves patient flow from ED to behavioral health programs. You will coordinate placement, ensure EMTALA compliance, document accurately, and collaborate with physicians, nurses, social workers, and families in a fast-paced,

Qualifications

• Master's Degree in Social Work, Psychology, Counseling, Nursing, or related field.
• Ph.D. preferred.
• 3–5 years of behavioral health assessment, crisis intervention, or psychiatric care.
• Experience with telehealth or access center models preferred.

Responsibilities

• Conducts psychiatric assessments via telephonic/televideo to support level of care determinations.
• Formulates diagnostic impressions from psychosocial history, clinical presentation and symptoms.
• Coordinates disposition and referral processes for timely and appropriate placement.
• Ensures EMTALA compliance during assessments and referrals.
• Assists in discharge safety planning for patients not admitted.
• Applies clinical judgment to assess risk and enhance patient safety.
• Maintains documentation to support access workflows and regulatory compliance.
• Participates in interdisciplinary communication and quality improvement initiatives.
• Completes psychiatric evaluations and medication management when licensed as NP, under supervision.

Skills

Clinical assessment

Telehealth

Communication skills

Independent work

Care coordination

Education

Master's degree in Social Work / related field

Ph.D. preferred

Job description

Community Health Systems, Inc. seeks a Behavioral Health Assessment Specialist to conduct consultative behavioral health assessments via phone and televideo, support psychiatric triage, and determine level of care for patients across affiliated facilities.

This role improves patient flow from ED to behavioral health programs. You will coordinate placement, ensure EMTALA compliance, document accurately, and collaborate with physicians, nurses, social workers, and families in a fast-paced,