Telecommunicator

Livingstone College; Salisbury (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Attractive benefits package

Job summary

Livingstone College in Salisbury, North Carolina, is seeking a Telecommunicator responsible for answering emergency calls and dispatching police units. The ideal candidate should have communication skills, experience with technology, and a high school diploma. Responsibilities include monitoring surveillance, maintaining logs, and coordinating public safety activity. Candidates must be 21 years or older and have a valid NC driver’s license. The role requires working rotating shifts for 24-hour coverage and obtaining CPR & First Aid certification.

Qualifications

• Must be 21+ years of age.
• 2 years’ experience as a Telecommunicator preferred.
• Must have a valid NC driver’s license or be able to obtain one.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Monitor and coordinate police and public safety unit activity.
• Create and maintain automated logs for police and public safety personnel.

Skills

Communication skills

Technology usage (computers, radio systems)

Surveillance monitoring

Education

High School Diploma or Equivalent

Tools

Computer software (Excel, Word)

Job description

Position: Telecommunicator

Division: Communications Center

Department: Livingstone Campus Police/Public Safety Department

Reports to: Telecommunicator Team Lead Supervisor

Position Summary

Telecommunicator will be responsible for answering incoming emergency and non-emergency calls to the Communications Center. Telecommunicator will process and evaluate information received from calls and dispatch units to the incident. Telecommunicator will monitor multiple camera systems and document calls and security checks from public safety and police officers throughout a shift.

Essential Duties & Responsibilities

• Receive emergency and non-emergency calls
• Utilize technology such as computers, radio systems, telephones
• Monitor surveillance cameras
• Dispatch police and public safety officers to emergency and non-emergency calls
• Monitor and coordinate police and public safety unit activity
• Maintain status and locations of police and public safety personnel
• Create and maintain automated logs for police and public safety personnel
• Ability to print identification cards using the Matrix System Ability to use the Regroup Program for Campus-wide alerts
• Other duties as assigned

Education / Experience

• Must be 21+ years of age
• High School Diploma or Equivalent
• 2 years’ experience as a Telecommunicator preferred Successfully complete drug screen and background investigation
• Work rotating shifts to maintain 24-hour coverage of Communications Center as needed
• Must be able to use excel and word documents on a computer
• Must have a valid NC driver’s license or able to obtain one
• Must work during inclement weather
• Must be able to obtain CPR & First Aid certification

Equal Employment Opportunity Statement

Livingstone College is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract.