Telecommunications Technician

Creative Solutions Services, LLC; Springfield (MA); On-site; USD 63,000 - 69,000; Full time

Benefits offered by this job

Medical & Dental Coverage

401(k) Retirement Plan

Life & Disability Insurance

Paid Time Off (PTO)

Career Advancement Opportunities

Job summary

Creative Solutions Services, LLC is hiring a Telecommunications Technician to support ISP/OSP installations at Westover Air Reserve Base, MA. The role is 100% onsite with required flexibility for overtime and travel as needed.

Responsibilities include installing copper and fiber, testing and maintaining communications infrastructure, and ensuring safety and compliance with NEC/EIA standards. This is a contract-to-hire opportunity with benefits and potential direct-hire transition depending on

Qualifications

• Must be 18 years of age or older.
• High school Diploma, GED, or equivalent work experience.
• Minimum of 3 years' hands-on experience in Telecommunications (ISP/OSP).
• Experience with structured cable systems, termination equipment and testing procedures.
• Experience in fiber optic splicing and attaching connectors to fiber cables.
• Ability to perform test procedures on copper and fiber and certify results.
• Familiar with NEC grounding practices and EIA/TIA 568 A & B.
• Must follow established safety practices and guidelines.
• Available to work 7:00 AM–3:30 PM, Monday–Friday; overtime/weekends as needed.
• Must possess a valid driver's license and ability to travel.

Responsibilities

• Install copper and fiber inside plant (ISP) and outside (OSP) and troubleshoot outages.
• Install, rearrange, and maintain inside wiring infrastructure.
• Rearrange splicing and reconnect at pole, underground, or building terminals.
• Connect, disconnect, reconnect, test, repair and maintain customer equipment.
• Perform diagnostic tests and interpret service orders.
• Keep detailed written records of work activity and changes.
• Inform customers of planned outages and service status.

Skills

Excellent communication skills

Fluent English

Education

High school Diploma or GED

Job description

Immediate Hiring – ISP/OSP Telecommunications Technician – Westover AFB!!

We are currently hiring a Telecommunications Technician to join our customer's team at Westover Air Reserve Base, MA.

Location:

Westover Air Reserve Base. This position will be 100% onsite. Local candidates preferred.

Classification:

Hourly, Non-Exempt.

Compensation:

This work falls under the Service Contract Act (SCA), and this will be hourly in accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The Service Contract Act base wage determination is $40.98 per hour with an eligibility to receive a Health and Welfare payment of $5.09 per hour. A Health and Welfare payment applies only to 40 hours per week and does not apply to any overtime or double time hours worked.

Employment Type:

Contract-to-Hire Opportunity. The selected candidate will initially be employed as a contractor supporting our customer at Westover Air Reserve Base, Massachusetts. Depending on customer requirements, program needs, and individual performance, the candidate may have the opportunity to transition to a direct-hire position with the customer. Any such transition is subject to customer approval and business conditions and is not guaranteed.

Employee Benefits Overview:

We believe our people are our greatest assets and are proud to offer benefits that support your professional success and personal well-being. We are committed to supporting our employees with a competitive and comprehensive benefits package, including:

• Medical & Dental Coverage – Affordable and robust plans for you and your family.
• 401(k) Retirement Plan – With employer matching contributions.
• Life & Disability Insurance – Peace of mind for you and your loved ones.
• Paid Time Off (PTO) – Generous time off to relax and recharge.
• Career Advancement Opportunities – Grow with us.

Job Overview:

You will be responsible for receiving daily tasks that include installing copper and fiber for inside plant (ISP) and outside (OSP) and troubleshoot outages.

Key Responsibilities:

• Installing, rearranging, and maintaining inside wiring infrastructure to include all levels of wire and fiber.
• Rearranging splicing and reconnecting at pole, underground or building terminals.
• Performing necessary work to connect, disconnect, reconnect, test, repair and maintain customer provided voice and data equipment.
• Performing diagnostic tests.
• Interpreting service orders.
• Keeping detailed written records of all work activity and changes.
• Evaluate customer communication needs.
• Work in confined spaces (manhole/handholes), climbing and working aloft.
• Moving and lifting items such as ladders, tools, test equipment and cable reels.
• Performing light digging.
• Keep the customer fully informed of all work activity and especially any planned outage of customers' system.
• Performing temporary rearrangements of Central Office frame during unattended hours.
• Identifying and meeting individual customer requirements on provisioning and/or repair contacts.

Minimum Qualifications:

• Must be 18 years of age or older.
• High school Diploma, GED, or equivalent work experience.
• Minimum of 3 years' hands-on experience in the Telecommunications arena (ISP/OSP).
• Must have related work experience and thorough understanding of structured cable systems, associated termination equipment, test equipment, industry testing standards and industry approved test procedures.
• Must have experience in fiber optic splicing techniques and be able to attach connectors to fiber optic cables and splice inside and outside fiber cables.
• Must be able to perform test procedures on fiber and copper cable, analyze test results, and certify results to industry standards.
• Must be technically competent to problem-solve cable systems not meeting industry standard test results and provide remediation recommendations.
• Must be familiar with all NEC Grounding practices.
• Must understand requirement of EIA/TIA 568 A & B.
• Must follow established safety practices and guidelines.
• Must be able to work with hand tools to include punch downs, crimpers, power drill, etc.
• Must be able to work from 7:00 AM to 3:30 PM, Monday through Friday and may require overtime and/or weekends as needed.
• Must be punctual and available to travel when necessary.
• Successful candidates will be subject to maintain a valid driver's license.
• Successful candidates will be subject to complete and maintain a favorable Tier 1 (formerly known as a National Agency Check Inquiries (NACI) background check and associative suitability.
• Successful candidates will be subject to complete and maintain a successful completion of drug screen and MVR.
• Must have the ability to possess excellent communication skills and the ability to write, speak and communicate fluent English.

Preferred:

• Knowledge updating TMS and CAIRS records a plus.

Physical & Functional Requirements:

• Ability to sit, stand, stoop, bend, squat, kneel, twist, crawl and perform physical tasks for extended periods of time.
• Must possess manual dexterity in hands, fingers, and arms to effectively operate power tools, controls, and specialized equipment.
• Must meet specific vision requirements, including:
  • Close vision
  • Color vision
  • Peripheral vision
  • Depth perception
  • Ability to adjust focus
• Ability to safely climb ladders, scaffolding, or work from aerial lifts.
• Ability to work outdoors in all weather conditions and perform work on uneven surfaces.
• Must be able to operate a vehicle safely and responsibly as part of daily job duties.
• Constantly perform desk-based computer tasks.
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 70 pounds.
• Must be able to navigate job sites, including moving between varying terrain and locations within the work environment.

Equal Opportunity Employer Disclaimer

Allegiance Supply Inc. is a Disabled Veteran Owned Enterprise and an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.