Brief Overview of Position:
Strategic Operational Solutions, Inc. (STOPSO) is seeking candidates for a Telecommunications Technician role. Your work will be conducted onsite for a client in the greater Washington, DC area.
STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.
Requirements and Primary Responsibilities:
- Responsible for installing, configuring, maintaining, and troubleshooting Cisco-based telecommunications equipment and systems within a government contracting environment. This role would involve working with various Cisco products like routers, switches, voice over IP (VoIP) systems, and unified communications platforms.
- System Installation and Configuration: Installing, configuring, and maintaining Cisco routers, switches, VoIP systems, and unified communications platforms.
- Troubleshooting and Repair: Diagnosing and resolving technical issues with telecommunications equipment and systems, including VoIP and unified communications.
- Network Design and Planning: Participating in the design and planning of telecommunications networks, considering factors like network security, scalability, and performance.
- Equipment Maintenance: Performing routine maintenance and upkeep on telecommunications equipment, including testing and calibration.
- Documenting and Maintaining Records: Maintaining accurate documentation of system configurations, troubleshooting steps, and maintenance activities.
- Communication and Collaboration: Communicating effectively with clients, technicians, and management personnel to resolve technical issues and ensure seamless operation of telecommunications systems.
- Compliance and Security: Ensuring that telecommunications systems are compliant with relevant government regulations and security standards.
What You Must Bring to the Table:
- Bachelor's Degree or equivalent
- 5+ Years of Experience
- Technical Expertise: Strong knowledge and experience with Cisco networking technologies, including routers, switches, VoIP, and unified communications.
- Troubleshooting and Problem-Solving: Excellent troubleshooting skills and the ability to diagnose and resolve complex technical issues.
- Communication Skills: Ability to communicate effectively with technical and non-technical personnel.
- Certifications: Cisco certifications (e.g., CCNA, CCNP, CCIE) are highly desirable.
- Active Secret Security Clearance: May require a government security clearance depending on the specific contracting role.
- Experience: Experience working in a government contracting environment is a plus.
- A self-starter with excellent written and verbal communication skills.