Telecommunications Analyst

Codeworks IT Careers; United States; On-site; USD 60,000 - 70,000; Part time

Job summary

A leading IT services firm is seeking a skilled Data Telecommunications Circuit Provisioner to manage end-to-end circuit provisioning. Responsibilities include ordering and coordinating installations, tracking circuit statuses, and collaborating with vendors. The ideal candidate has telecommunications experience and strong organizational skills. This position offers a contract employment type.

Qualifications

• 1 or more years of experience in telecommunications provisioning.
• Familiarity with telecom carriers and circuit types.
• Understanding of circuit provisioning workflows and terminology.

Responsibilities

• Order and provision internet and data circuits.
• Coordinate with vendors and teams for circuit delivery.
• Maintain records of circuit inventory and order status.

Skills

Organizational skills

Communication skills

Telecommunications provisioning

Problem-solving

Microsoft Excel proficiency

Tools

ServiceNow

Salesforce

Job description

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Overview:

We are seeking a skilled and detail-focused Data Telecommunications Circuit Provisioner to join our Network Provisioning team. This role is responsible for the end-to-end provisioning of data and internet circuits, including quoting, ordering, tracking, and coordinating installations with vendors and internal teams. You will help ensure the timely and accurate delivery of network services to support business operations.

Key Responsibilities

• Order and provision internet and data circuits (e.g., Ethernet, MPLS, DIA, broadband) from telecom carriers and ISPs.
• Coordinate with vendors, internal engineering teams, and project managers to ensure on-time circuit delivery and activation.
• Track and manage circuit orders through their lifecycle, from submission to installation and testing.
• Maintain accurate records of circuit inventory, order status, and vendor communications.
• Identify and troubleshoot provisioning issues, escalating as needed for resolution.
• Review and validate vendor quotes.
• Support network upgrades, migrations, and new site deployments by ensuring circuit readiness.
• Collaborate with billing and finance teams to verify circuit charges and resolve discrepancies.
• Document provisioning processes and contribute to process improvement initiatives.

Required Qualifications

• 1 or more years of experience in telecommunications provisioning, with a focus on ordering internet and data circuits.
• Familiarity with telecom carriers (e.g., AT&T, Lumen, Verizon, Comcast, Zayo) and circuit types (e.g., Ethernet, T1, fiber, broadband).
• Understanding of circuit provisioning workflows and terminology (LOA/CFA, FOC, circuit extensions, demarcation, etc.).
• Experience using telecom ordering and ticketing systems (e.g., ServiceNow, Salesforce, carrier portals).
• Strong organizational and communication skills.
• Ability to manage multiple orders and priorities in a dynamic environment.
• Proficiency in Microsoft Excel, Word, and other productivity tools.

Preferred Qualifications

• Experience with enterprise network environments or managed service providers.
• Knowledge of IP networking fundamentals.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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